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Federal filingsHome›Bulletins›Hyundai› 23-BD-007H
Manufacturer communication · Service bulletin · 2 brands

Hyundai bulletin 23-BD-007H

What it saysHyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated Apr 24, 2023, received May 4, 2023, about the structure. It names 109 model years across Hyundai and Genesis (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Hyundai · Genesis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

Kind Service bulletin Manufacturer date Apr 24, 2023 Received by NHTSA May 4, 2023 Components Structure Supersedes 07-99-001 (no filing at NHTSA under that number)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-BD-007HService bulletinApr 24, 202310235566PDF, 87 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

Hyundai 83 model years

and 39 more on this site: 2021 Hyundai Palisade, 2020 Hyundai Palisade, 2023 Hyundai Santa Cruz, 2022 Hyundai Santa Cruz, 2023 Hyundai Santa Fe, 2022 Hyundai Santa Fe, 2021 Hyundai Santa Fe, 2020 Hyundai Santa Fe, 2019 Hyundai Santa Fe, 2018 Hyundai Santa Fe, 2017 Hyundai Santa Fe, 2016 Hyundai Santa Fe, 2023 Hyundai Sonata, 2022 Hyundai Sonata, 2021 Hyundai Sonata, 2020 Hyundai Sonata, 2019 Hyundai Sonata, 2018 Hyundai Sonata, 2017 Hyundai Sonata, 2016 Hyundai Sonata, 2023 Hyundai Tucson, 2022 Hyundai Tucson, 2021 Hyundai Tucson, 2020 Hyundai Tucson, 2019 Hyundai Tucson, 2018 Hyundai Tucson, 2017 Hyundai Tucson, 2016 Hyundai Tucson, 2022 Hyundai Veloster, 2021 Hyundai Veloster, 2020 Hyundai Veloster, 2019 Hyundai Veloster, 2017 Hyundai Veloster, 2016 Hyundai Veloster, 2026 Hyundai Venue, 2023 Hyundai Venue, 2022 Hyundai Venue, 2021 Hyundai Venue, 2020 Hyundai Venue.

Also filed against model years this site has no page for: 2017 Hyundai Equus; 2021 Hyundai Pavise; 2025 Hyundai Pavise; 2018 Hyundai Veloster.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 105 model years this bulletin names have filed 18,707 complaints with NHTSA since 2015. 459 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Hyundai Tucson, the 117 owners who gave an odometer reading for Structure reported it at a median of 59,500 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

This was a certified (CPO) car purchased in April and on the first highway drive the front engine under cover (aka skid plate) came loose and rendered the car inoperable as it was violently flapping under the car and in danger of coming loose which would have caused significant road debris but also had the potential of destabilizing the…

2023 Genesis GV70 · Structure · filed with NHTSA May 15, 2025 · ODI 11661327

The body panel below the left front turn signal has cracked and is getting larger in size due to the thermal dynamics of expansion and contraction. The car is currently under its original bumper-to-bumper warranty and was noticed and reported to Hyundai at 41K miles (the original bumper-to-bumper warranty is for 5 years and 60K miles).

2023 Hyundai Venue · Structure · filed with NHTSA Nov 21, 2024 · ODI 11626622

Vehicle stationary. Trunk would not open with electric switch, used vehicle key to open trunk, then trunk would not latch closed. Intermittent and or unreliable trunk open/closed warnings in driver information center... Trunk light intermittent and/or unreliable, irrespective of open/closed status in driver information center.

2016 Hyundai Sonata · Structure · filed with NHTSA Oct 17, 2018 · ODI 11141130

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

33 other manufacturer communications filed against these Hyundai models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
26-BD-011GService bulletinOct 22, 2026This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytim…
26-EV-008HService bulletinOct 21, 2026Some IONIQ 5 (NE EV) and IONIQ 6 (CE EV) vehicles may exhibit a vibration noise coming from the battery system assembly (BSA) lower cover. T…
26-BD-009GService bulletinSep 24, 2026Some Genesis G90 (RS4) vehicles equipped with the power door system (PDS) may produce a clunking noise when the power door is manually opene…
LA31Warranty extensionJul 21, 2026Certain 2026MY Sonata (DN8) and 2026MY Sonata Hybrid (DN8 HEV) vehicles may exhibit a fuel filler door that is difficult to open due to the…
26-BD-003HService bulletinJul 7, 2026Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that i…
25-BD-011H-1Service bulletinJan 24, 2026Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, retract properly, and/or have a v-gap is present whe…
25-BE-023GService bulletinDec 19, 2025Certain GV70 (JK1/JK1A) and GV70 Electrified (JK1A EV) vehicles may exhibit a condition where the power tailgate becomes inoperative. This b…
25-BD-013GService bulletinDec 18, 2025Certain G70 (IK) vehicles may exhibit abnormal creak and/or rattling noise from the wide sunroof assembly while driving on uneven road condi…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai and Genesis, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 23-BD-007H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-BD-007H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 23-BD-007H cover?

The manufacturer filed it against 109 model years across 2 brands (Hyundai and Genesis): 2023 Genesis G70, 2022 Genesis G70, 2021 Genesis G70, 2020 Genesis G70, 2019 Genesis G70, 2023 Genesis G80 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.