Genesis bulletin 25-BE-023G
What it saysCertain GV70 (JK1/JK1A) and GV70 Electrified (JK1A EV) vehicles may exhibit a condition where the power tailgate becomes inoperative. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service bulletin dated Dec 19, 2025, received Jan 6, 2026, about the structure — 1 document under this number: 25-BE-023G TSB. It names 4 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain GV70 (JK1/JK1A) and GV70 Electrified (JK1A EV) vehicles may exhibit a condition where the power tailgate becomes inoperative. This bulletin provides instructions to perform two software updates for the Power Tailgate (PTG) module to resolve this condition.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-BE-023G TSB | Service bulletin | Dec 19, 2025 | 11027054 | PDF, 731 KB |
What the document itself lists
The manufacturer titles it “POWER TAILGATE NOT OPENING”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 81870-AR101 | — | — |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Genesis’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2025 GV70 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 228 complaints with NHTSA since 2015.
This was a certified (CPO) car purchased in April and on the first highway drive the front engine under cover (aka skid plate) came loose and rendered the car inoperable as it was violently flapping under the car and in danger of coming loose which would have caused significant road debris but also had the potential of destabilizing the…
2023 Genesis GV70 · Structure · filed with NHTSA May 15, 2025 · ODI 11661327
The issue reported has been since day one having the vehicle. The hood shakes excessively, sometimes violently, while driving at highway speeds as well as at non-highway speeds if any significant headwind is present.
2022 Genesis GV70 · Structure · filed with NHTSA Mar 25, 2023 · ODI 11513740
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group8 other manufacturer communications filed against the Genesis GV70 under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-BD-011G | Service bulletin | Oct 22, 2026 | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytim… |
| 25-BD-009G | Service bulletin | Jun 27, 2025 | Some GV70 (JK1A) and GV70 Electrified (JK1A EV) vehicles may exhibit a condition where the hood does not open when the in-cabin hood release… |
| 24-BE-020G | Service bulletin | Dec 20, 2024 | Certain 2025MY GV70 (JK1A) vehicles may experience an illuminated check engine light for DTC P059A from a faulty connection due to improper… |
| 24-BD-008G-1 | Service bulletin | Dec 4, 2024 | Certain GV70 (JK1) and GV80 (JX1) vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged wi… |
| 24-BD-008G | Service bulletin | Jul 25, 2024 | Certain GV70 (JK1) and GV80 (JX1) vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged wi… |
| 24-BD-002G | Service bulletin | Feb 20, 2024 | This bulletin provides instructions to inspect and realign the panoramic sunroof on certain GV70 (JK1A) and GV70 Electrified (JK1A EV) vehic… |
| 23-01-079G | Service bulletin | Sep 14, 2023 | This TSB provides the procedure to inspect and, if necessary, replace the door trim panel(s) on certain 2023MY GV70 Electrified (JK1A EV) ve… |
| 23-BD-007H | Service bulletin | Apr 24, 2023 | Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and co… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis 25-BE-023G a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-BE-023G repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 25-BE-023G cover?
The manufacturer filed it against 4 model years: 2025 Genesis GV70, 2024 Genesis GV70, 2023 Genesis GV70, 2022 Genesis GV70. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022 – 2023 GV70 (JK1): built 10 Mar 2021 – 26 Apr 2024; 2023 – 2024 GV70 (JK1A): built 10 May 2023 – 24 Jun 2024; 2023 – 2025 GV70 Electrified (JK1A EV): built 25 Jan 2023 – 24 Jun 2024 — the build date is on the certification label in the driver’s door jamb.