Porsche bulletin No. 2504
What it saysTech live look information for dynamics 365 remote assist environment verification steps. NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Aug 23, 2025, received Mar 6, 2025, about the wheels — 2 documents under this number. It names 96 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTech live look information for dynamics 365 remote assist environment verification steps. Includes all Porsche models
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 2504 | Service bulletin | Aug 23, 2025 | 11022990 | PDF, 389 KB |
| No. 2504 | Service bulletin | Feb 22, 2025 | 11015197 | PDF, 105 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 27 more on this site: 2024 Porsche Macan, 2023 Porsche Macan, 2022 Porsche Macan, 2021 Porsche Macan, 2020 Porsche Macan, 2019 Porsche Macan, 2018 Porsche Macan, 2017 Porsche Macan, 2016 Porsche Macan, 2026 Porsche Panamera, 2025 Porsche Panamera, 2024 Porsche Panamera, 2023 Porsche Panamera, 2022 Porsche Panamera, 2021 Porsche Panamera, 2020 Porsche Panamera, 2019 Porsche Panamera, 2018 Porsche Panamera, 2017 Porsche Panamera, 2016 Porsche Panamera, 2026 Porsche Taycan, 2025 Porsche Taycan, 2024 Porsche Taycan, 2023 Porsche Taycan, 2022 Porsche Taycan, 2021 Porsche Taycan, 2020 Porsche Taycan.
Also filed against model years this site has no page for: 2017 Porsche 718; 2017 Porsche 718 Boxster S; 2018 Porsche 718 Boxster S; 2019 Porsche 718 Boxster S; 2026 Porsche 718 Cayman; 2017 Porsche 718 Cayman S; 2018 Porsche 718 Cayman S; 2019 Porsche 718 Cayman S; 2018 Porsche 718 Spyder; 2019 Porsche 718 Spyder; 2016 Porsche 918 Spyder; 2023 Porsche Carrera; 2023 Porsche Carrera 4; 2023 Porsche Carrera 4 GTS; 2023 Porsche Carrera 4S; 2023 Porsche Carrera GTS; 2023 Porsche Carrera S; 2021 Porsche Cayman GT4; 2021 Porsche Cayman GTS; 2023 Porsche Edition 50 Year; 2017 Porsche Redundant Boxster; 2020 Porsche Redundant Boxster; 2021 Porsche Redundant Boxster; 2022 Porsche Redundant Boxster; 2020 Porsche Redundant Cayenne E-Hybrid; 2021 Porsche Redundant Cayman; 2022 Porsche Redundant Cayman; 2023 Porsche Redundant Cayman GT4; 2022 Porsche Redundant Cayman GTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 67 model years this bulletin names have filed 806 complaints with NHTSA since 2015. 238 of them name Electrical System, Wheels — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2018 Porsche Panamera. The contact received notification of the NHTSA Campaign Number: 23V033000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2018 Porsche Panamera · Electrical System · filed with NHTSA May 8, 2023 · ODI 11520904
In-car entertainment, transmissions controls, audio controls, climate controls (front and rear) , car will shut off without turning the key in off position, often times the vehicle will just terminate a call with no warning - no explantion, the rear camera on the screen in reverse show the rear of the car but it stays on for like 10…
2023 Porsche Cayenne · Electrical System · filed with NHTSA Jan 7, 2025 · ODI 11634723
The car is an electric car. I was driving on the highway and the car shut down completely leaving me without power steering, engine control error, electrical system error. I had to glide to the shoulder of the highway. Luckily traffic was light enough that I was able to get over on the highway and avoid getting hit by other vehicles.
2023 Porsche Taycan · Electrical System · filed with NHTSA Oct 18, 2026 · ODI 11771935
In depth: 2020 Porsche Taycan electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group58 other manufacturer communications filed against these Porsche models under the same component group (wheels), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 33-26 | Service bulletin | Sep 29, 2026 | Technical information for AC Charging Process in the Customer’s Home Network Not Working on the Macan Electric |
| No. 22-26 | Service bulletin | Aug 31, 2026 | Manufacturer's Certificate for approved wheels and tires |
| 24-26 | Service bulletin | Aug 31, 2026 | Manufacturer's Certificate for approved wheels and tires. Also includes model year 2024 911 S/T and GT3 Touring. |
| 23-26 | Service bulletin | Aug 31, 2026 | Manufacturer's Certificate for approved wheels and tires |
| 14/26 | Service bulletin | Jul 24, 2026 | Approved: Wheels and Tires (14/26) |
| WRS6 | Service campaign | Jul 20, 2026 | Porsche intranet posting with information on workshop campaign WRS6 - readjusting control unit for tire pressure monitoring. |
| 40/26 4407 | Service bulletin | Jun 30, 2026 | Wheel Bolt Replacement Requirement - Change from Wheel Bolts with Aluminum Washers to Wheel Bolts with Steel Washers (40/26) |
| 09/26 4400 | Service bulletin | Jun 24, 2026 | Approved: Wheels and Tires (09/26) |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 2504 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 2504 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 2504 cover?
The manufacturer filed it against 96 model years: 2025 Porsche 718, 2024 Porsche 718, 2023 Porsche 718, 2022 Porsche 718, 2021 Porsche 718, 2020 Porsche 718 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.