Porsche bulletin No. 2502
What it saysAdvanced Technical Information - 9YA, 9YB PHEV- HV Power Electronics SW Update NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated May 6, 2025, received Mar 6, 2025, about the electrical system — 2 documents under this number. It names 103 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAdvanced Technical Information - 9YA, 9YB PHEV- HV Power Electronics SW Update
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 2502 | Service bulletin | May 6, 2025 | 11018758 | PDF, 418 KB |
| No. 2502 | Service bulletin | Feb 7, 2025 | 11015195 | PDF, 68 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 24 more on this site: 2021 Porsche Macan, 2020 Porsche Macan, 2019 Porsche Macan, 2018 Porsche Macan, 2017 Porsche Macan, 2016 Porsche Macan, 2026 Porsche Panamera, 2025 Porsche Panamera, 2024 Porsche Panamera, 2023 Porsche Panamera, 2022 Porsche Panamera, 2021 Porsche Panamera, 2020 Porsche Panamera, 2019 Porsche Panamera, 2018 Porsche Panamera, 2017 Porsche Panamera, 2016 Porsche Panamera, 2026 Porsche Taycan, 2025 Porsche Taycan, 2024 Porsche Taycan, 2023 Porsche Taycan, 2022 Porsche Taycan, 2021 Porsche Taycan, 2020 Porsche Taycan.
Also filed against model years this site has no page for: 2017 Porsche 718; 2017 Porsche 718 Boxster S; 2018 Porsche 718 Boxster S; 2019 Porsche 718 Boxster S; 2026 Porsche 718 Cayman; 2017 Porsche 718 Cayman S; 2018 Porsche 718 Cayman S; 2019 Porsche 718 Cayman S; 2018 Porsche 718 Spyder; 2019 Porsche 718 Spyder; 2016 Porsche 918 Spyder; 2020 Porsche Baby Seat Latch; 2021 Porsche Baby Seat Latch; 2022 Porsche Baby Seat Latch; 2023 Porsche Baby Seat Latch; 2024 Porsche Baby Seat Latch; 2023 Porsche Carrera; 2023 Porsche Carrera 4; 2023 Porsche Carrera 4 GTS; 2023 Porsche Carrera 4S; 2023 Porsche Carrera GTS; 2023 Porsche Carrera S; 2021 Porsche Cayman GT4; 2021 Porsche Cayman GTS; 2023 Porsche Edition 50 Year; 2020 Porsche Junior Seat; 2021 Porsche Junior Seat; 2022 Porsche Junior Seat; 2023 Porsche Junior Seat; 2024 Porsche Junior Seat; 2017 Porsche Redundant Boxster; 2020 Porsche Redundant Boxster; 2021 Porsche Redundant Boxster; 2022 Porsche Redundant Boxster; 2020 Porsche Redundant Cayenne E-Hybrid; 2021 Porsche Redundant Cayman; 2022 Porsche Redundant Cayman; 2023 Porsche Redundant Cayman GT4; 2022 Porsche Redundant Cayman GTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 64 model years this bulletin names have filed 802 complaints with NHTSA since 2015. 392 of them name Electrical System, Power Train, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2018 Porsche 718 Cayman. The contact stated that while the spouse was driving the vehicle at 70 MPH, abnormal handling occurred, followed immediately by a loud knocking noise. The driver pulled the vehicle to the side of the road and discovered the rear left axle had fractured, detached, and was hanging on the ground.
2018 Porsche Cayman · Power Train · filed with NHTSA Oct 16, 2026 · ODI 11771621
The contact owns a 2018 Porsche Panamera. The contact received notification of the NHTSA Campaign Number: 23V033000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2018 Porsche Panamera · Electrical System · filed with NHTSA May 8, 2023 · ODI 11520904
I was driving the car and warning light “possible R gear fault-driving permitted” came on. While driving on a highway at 50 mph, gear shift started malfunctioning and oscillating between 2nd and 4th gears and I could not change the gears. I lost control of the car speed and it would drop to 25-30mph even if I stepped on the gas pedal.
2022 Porsche Macan · Power Train · filed with NHTSA Oct 25, 2024 · ODI 11622034
In depth: 2020 Porsche Taycan electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group553 other manufacturer communications filed against these Porsche models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 35-26 | Service bulletin | Sep 29, 2026 | Technical information for a Malfunction Indicator Light Active / Warning Message All-Wheel Drive Disturbed: Fault Memory Entry “U140500 - Te… |
| No. 84-26 | Service bulletin | Sep 9, 2026 | Technical Information for Filler Flap on Vehicles with Hybrid Drive System (PHEV) Does Not Close |
| No. 81-26 | Service bulletin | Sep 8, 2026 | Technical Information for Yellow Warning Message “All-Wheel Drive System Malfunction”, “C12BEF6” and “C133700” in the All-Wheel Electronics… |
| WTK4 | Service campaign | Sep 1, 2026 | Technical Information for Campaign WTK4 – Reset Vehicle Electrical System Battery |
| No. 12-26 | Service bulletin | Sep 1, 2026 | Technical information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment |
| No. 2109-3 | Service bulletin | Aug 28, 2026 | Information on Advanced Technical Information for Critical 12V Li-ion Battery Recycling |
| WSL3 | Service campaign | Aug 25, 2026 | Porsche intranet posting with information on workshop campaign WSL3 - replacing electric passenger compartment heater |
| No. 2433-4 | Service bulletin | Aug 20, 2026 | Information on Advanced Technical Information for Porsche Mobile Charger NEMA Supply Cable Initialization Failure |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 2502 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 2502 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 2502 cover?
The manufacturer filed it against 103 model years: 2025 Porsche 718, 2024 Porsche 718, 2023 Porsche 718, 2022 Porsche 718, 2021 Porsche 718, 2020 Porsche 718 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.