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Manufacturer communication · Service bulletin

Nissan bulletin NTB19-071D

What it saysDTC B00A0-00 STORED This bulletin has been amended. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Sep 19, 2024, received Oct 22, 2024, about the air bags. It names 116 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

Kind Service bulletin Manufacturer date Sep 19, 2024 Received by NHTSA Oct 22, 2024 Components Air Bags

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB19-071DService bulletinSep 19, 202411009068PDF, 2,978 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 73 more on this site: 2019 Nissan Maxima, 2018 Nissan Maxima, 2017 Nissan Maxima, 2016 Nissan Maxima, 2024 Nissan Murano, 2023 Nissan Murano, 2022 Nissan Murano, 2021 Nissan Murano, 2020 Nissan Murano, 2019 Nissan Murano, 2018 Nissan Murano, 2017 Nissan Murano, 2016 Nissan Murano, 2021 Nissan NV200, 2020 Nissan NV200, 2019 Nissan NV200, 2018 Nissan NV200, 2017 Nissan NV200, 2016 Nissan NV200, 2024 Nissan Pathfinder, 2023 Nissan Pathfinder, 2022 Nissan Pathfinder, 2020 Nissan Pathfinder, 2019 Nissan Pathfinder, 2018 Nissan Pathfinder, 2017 Nissan Pathfinder, 2016 Nissan Pathfinder, 2017 Nissan Quest, 2016 Nissan Quest, 2024 Nissan Rogue, 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue, 2020 Nissan Rogue, 2019 Nissan Rogue, 2018 Nissan Rogue, 2017 Nissan Rogue, 2016 Nissan Rogue, 2022 Nissan Rogue Sport, 2021 Nissan Rogue Sport, 2020 Nissan Rogue Sport, 2019 Nissan Rogue Sport, 2024 Nissan Sentra, 2023 Nissan Sentra, 2022 Nissan Sentra, 2021 Nissan Sentra, 2020 Nissan Sentra, 2019 Nissan Sentra, 2018 Nissan Sentra, 2017 Nissan Sentra, 2016 Nissan Sentra, 2024 Nissan Titan, 2023 Nissan Titan, 2022 Nissan Titan, 2021 Nissan Titan, 2020 Nissan Titan, 2019 Nissan Titan, 2018 Nissan Titan, 2017 Nissan Titan, 2023 Nissan Titan XD, 2022 Nissan Titan XD, 2021 Nissan Titan XD, 2020 Nissan Titan XD, 2016 Nissan Titan XD, 2024 Nissan Versa, 2023 Nissan Versa, 2022 Nissan Versa, 2021 Nissan Versa, 2020 Nissan Versa, 2019 Nissan Versa, 2018 Nissan Versa, 2017 Nissan Versa, 2016 Nissan Versa.

Also filed against model years this site has no page for: 2022 Nissan Redundant Altima; 2023 Nissan Redundant Altima; 2024 Nissan Titan XD.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 113 model years this bulletin names have filed 11,836 complaints with NHTSA since 2015. 549 of them name Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Nissan Rogue, the 35 owners who gave an odometer reading for Air Bags reported it at a median of 36,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

This vehicle has 16K miles. The air bag and seat belt warning lights are illuminated. This car has a Nissan Extended Gold Warranty for 4 more years and 55K more miles. This warranty does not include these mentioned safety systems. This - any - warranty of this type should include the safety systems. This is a disregard for safety systems

2017 Nissan Juke · Air Bags · filed with NHTSA Jun 7, 2025 · ODI 11665490

Was driving home around 6am after a rainy night when I took a turn and the front tires lost traction resulting in the front right passenger side striking a curb. The car was only going about 15 MPH when this occurred and there is minimal damage however the entire passenger side airbags deployed causing minor whiplash and bruising to the…

2016 Nissan Juke · Air Bags · filed with NHTSA Dec 9, 2019 · ODI 11287957

The contact owns a 2016 Nissan NV200. The contact stated that while driving at an undisclosed speed, the passenger’s side seat air bag warning light illuminated, indicating that the air bag was inactive, even though the seat was occupied. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired.

2016 Nissan NV200 · Air Bags · filed with NHTSA Oct 7, 2025 · ODI 11691845

In depth: 2017 Nissan Altima airbag problems → · 2016 Nissan Altima airbag problems → · 2017 Nissan Rogue airbag problems → · 2016 Nissan Rogue airbag problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the air bags

Source: same model, same component group

3 other manufacturer communications filed against these Nissan models under the same component group (air bags), newest first.

NumberKindDatedNHTSA’s summary
PD120Service bulletinAug 6, 2024VOLUNTARY SAFETY RECALL CAMPAIGN 2021 AND 2024 TITAN/TITAN XD; AIR BAG DIAGNOSIS SENSOR UNIT Check Service COMM or Dealer Business Systems…
PC977 2020-2023Service bulletinAug 16, 2023Airbag Control Unit Reprogram Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certa…
NTB23-066Service bulletinAug 15, 2023VOLUNTARY SERVICE CAMPAIGN 2020-2023 TITAN; AIR BAG CONTROL UNIT REPROGRAM INTRODUCTION Nissan is conducting this voluntary service cam…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB19-071D a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB19-071D repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB19-071D cover?

The manufacturer filed it against 116 model years: 2024 Nissan Altima, 2021 Nissan Altima, 2020 Nissan Altima, 2019 Nissan Altima, 2018 Nissan Altima, 2017 Nissan Altima and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.