Mercedes-Benz bulletin LI27.00-P-080840
What it saysComplaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF 236.17 due to a global supply constraint. 236.17 ATF 1L and 5L (PNs: A002989060312 and A002989060313)… NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Aug 4, 2026, received Aug 5, 2026, about the power train. It names 112 model years (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Mercedes-Benz bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Complaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF 236.17 due to a global supply constraint. 236.17 ATF 1L and 5L (PNs: A002989060312 and A002989060313) bottles are out of stock or in limited supply at Zep. This LI has been created with the following intention: - Provide dealers with additional workshop-focused guidance regarding the current ATF 236.17 supply constraint and the planned introduction of ATF 236.18. - Supplement existing communications and address common workshop questions related to maintenance, repairs, and fluid applicability. - Provide technical clarification and practical workshop guidance during the temporary supply constraint period. Dealers should continue to reference the latest News Channel Updates (NCUs) for the most current information regarding availability, ordering processes, supply status, and other related updates. Cause Damage to the Shell production facility has resulted in 236.17 oil supply being reduced to 50% of normal output until the end of 2026. Remedy Please first check Latest NCU updates for latest detailed information. Please continue placing orders through Paragon as normal. Supply is expected to remain reduced and allocation measures are currently in place. We ask for your patience through this restricted supply period. Most orders will be filled in the order in which they were received, as supply is replenished. Those dealers with zero inventory, and pending orders, will receive priority. We expect supply to be stabilized in September 2026. Approved Fluids: Only use transmission fluid from the approved list found on the Mercedes-Benz Operating Fluids website. Non-approved fluid will result in mechanical damage to the transmission and must be avoided. https://operatingfluids.mercedes-benz.com/sheet/236.17 Approved fluids can be claimed as follows if there is no Mercedes-Benz part number: Part # ATFSUB1L - TRANSMISSION FLUID 1 LITER ATFSUB5L - TRANSMISSION FLUID 5 LITER Dealerships with Zero Inventory AND Grounded Vehicles: If a vehicle is currently grounded for repair at your dealer due to no 236.17 inventory, we may be able to expedite your order. Please open a StarSupport ticket including the following information: (Parts Related Inquiry>National Accounts>Zep) • LI document number • Short explanation of repair needed for grounded vehicle • Current d
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI27.00-P-080840 | Service bulletin | Aug 4, 2026 | 11035780 | PDF, 42 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 54 more on this site: 2019 Mercedes-Benz G-Class, 2025 Mercedes-Benz GLC-Class, 2024 Mercedes-Benz GLC-Class, 2023 Mercedes-Benz GLC-Class, 2022 Mercedes-Benz GLC-Class, 2021 Mercedes-Benz GLC-Class, 2020 Mercedes-Benz GLC-Class, 2019 Mercedes-Benz GLC-Class, 2018 Mercedes-Benz GLC-Class, 2017 Mercedes-Benz GLC-Class, 2016 Mercedes-Benz GLC-Class, 2025 Mercedes-Benz GLE-Class, 2024 Mercedes-Benz GLE-Class, 2023 Mercedes-Benz GLE-Class, 2022 Mercedes-Benz GLE-Class, 2021 Mercedes-Benz GLE-Class, 2020 Mercedes-Benz GLE-Class, 2019 Mercedes-Benz GLE-Class, 2018 Mercedes-Benz GLE-Class, 2017 Mercedes-Benz GLE-Class, 2016 Mercedes-Benz GLE-Class, 2025 Mercedes-Benz GLS-Class, 2024 Mercedes-Benz GLS-Class, 2023 Mercedes-Benz GLS-Class, 2022 Mercedes-Benz GLS-Class, 2021 Mercedes-Benz GLS-Class, 2020 Mercedes-Benz GLS-Class, 2019 Mercedes-Benz GLS-Class, 2018 Mercedes-Benz GLS-Class, 2017 Mercedes-Benz GLS-Class, 2025 Mercedes-Benz S-Class, 2024 Mercedes-Benz S-Class, 2023 Mercedes-Benz S-Class, 2022 Mercedes-Benz S-Class, 2021 Mercedes-Benz S-Class, 2020 Mercedes-Benz S-Class, 2019 Mercedes-Benz S-Class, 2018 Mercedes-Benz S-Class, 2017 Mercedes-Benz S-Class, 2016 Mercedes-Benz S-Class, 2025 Mercedes-Benz SL-Class, 2024 Mercedes-Benz SL-Class, 2023 Mercedes-Benz SL-Class, 2022 Mercedes-Benz SL-Class, 2020 Mercedes-Benz SL-Class, 2019 Mercedes-Benz SL-Class, 2018 Mercedes-Benz SL-Class, 2017 Mercedes-Benz SL-Class, 2020 Mercedes-Benz SLC-Class, 2019 Mercedes-Benz SLC-Class, 2018 Mercedes-Benz SLC-Class, 2017 Mercedes-Benz SLC-Class, 2016 Mercedes-Benz SLC-Class, 2016 Mercedes-Benz SLK-Class.
Also filed against model years this site has no page for: 2022 Mercedes-Benz AMG C63 S; 2022 Mercedes-Benz AMG E63S; 2022 Mercedes-Benz AMG GT63; 2022 Mercedes-Benz AMG GT63 S; 2024 Mercedes-Benz AMG GT63 S E; 2024 Mercedes-Benz AMG GT63 S E Performance; 2024 Mercedes-Benz AMG S 63 E 4MATIC+; 2024 Mercedes-Benz AMG SL63 S E; 2018 Mercedes-Benz E 400 4MATIC Cabriolet; 2018 Mercedes-Benz E 400 4MATIC Wagon; 2019 Mercedes-Benz E 450 4MATIC Cabriolet; 2020 Mercedes-Benz E 450 4MATIC Cabriolet; 2019 Mercedes-Benz E 450 4MATIC Wagon; 2020 Mercedes-Benz E 450 4MATIC Wagon; 2017 Mercedes-Benz GL350; 2017 Mercedes-Benz GL450; 2018 Mercedes-Benz S 550; 2020 Mercedes-Benz S 550.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Mercedes-Benz bulletins for one of these models
A weekly email, sent only in a week when Mercedes-Benz files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 94 model years this bulletin names have filed 3,435 complaints with NHTSA since 2015. 141 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2016 Mercedes-Benz E350. The contact stated while shifting between the lower gears, the vehicle would shift roughly resulting in the vehicle jerking while driving. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced.
2016 Mercedes-Benz E-Class · Power Train · filed with NHTSA Jan 21, 2022 · ODI 11448342
The contact owns a 2018 Mercedes-Benz E400 4MATIC. The contact received notification of NHTSA Campaign Number: 26V216000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2018 Mercedes-Benz E-Class · Power Train · filed with NHTSA Oct 5, 2026 · ODI 11769084
I am reporting a recurring transmission/drivability issue with my 2024 Mercedes-Benz S580. The vehicle has been experiencing a harsh, abnormal shift between approximately 3rd and 4th gear at around 25–35 mph during normal acceleration. The shift feels like a sudden jerk or hesitation and does not feel consistent with normal operation.
2024 Mercedes-Benz S-Class · Power Train · filed with NHTSA Feb 20, 2026 · ODI 11719416
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group57 other manufacturer communications filed against these Mercedes-Benz models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI27.00-P-073124 | Service bulletin | Sep 26, 2026 | Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1… |
| NCU - 2026080002 | Service campaign | Sep 25, 2026 | Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the transmission control unit… |
| LI35.31-P-080353 | Service bulletin | Sep 14, 2026 | Complaint Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) On the… |
| LI27.10-P-075869 | Service bulletin | Sep 14, 2026 | Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick te… |
| NCU - 2026060005 | Service campaign | Sep 11, 2026 | Issue The transmission control unit (VGS) in the automatic transmission does not comply with our currently valid specifications in the vehic… |
| LI 27.10-P-080851 | Service bulletin | Aug 29, 2026 | Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situat… |
| LI27.60-P-076554 | Service bulletin | Aug 26, 2026 | Complaint • Harsh 1‑2, 2‑3, and/or 3‑4 shift • Jerky shifting • Jolting when accelerating from stop Cause Insufficient software application… |
| LI27.00-P-075630 | Service bulletin | Aug 5, 2026 | Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI27.00-P-080840 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI27.00-P-080840 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI27.00-P-080840 cover?
The manufacturer filed it against 112 model years: 2025 Mercedes-Benz AMG GT, 2024 Mercedes-Benz AMG GT, 2023 Mercedes-Benz AMG GT, 2022 Mercedes-Benz AMG GT, 2021 Mercedes-Benz AMG GT, 2020 Mercedes-Benz AMG GT and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.