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Mercedes-Benz · Compact car

2017 Mercedes-Benz E-Class

Gas
Subcompact Cars
9 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls2 critical20
Complaintsowner reports to NHTSA159
Crash ratingNHTSA overall5★
Fuel economybest combined, EPA25 mpg
202720262025202420232022202120202019201820172016

The 2017 Mercedes-Benz E-Class is sold in the U.S. as a gas compact car with 9 EPA-rated configurations. The most efficient version, the E300, is EPA-rated at 25 mpg combined. NHTSA lists 20 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 159 complaints, most often about the engine. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
E300GasRWD2.0L 4-cyl turbo223025$3,100
E300 4maticGas4WD2.0L 4-cyl turbo222924$3,250
E400 4matic CoupeGas4WD3.0L 6-cyl turbo202823$3,350
E400 ConvertibleGasRWD3.0L 6-cyl turbo202923$3,350
E400 CoupeGasRWD3.0L 6-cyl turbo202923$3,350
AMG E43 4maticGas4WD3.0L 6-cyl turbo182521$3,700
E400 4matic (station wagon)Gas4WD3.0L 6-cyl turbo192521$3,700
E550 CoupeGasRWD4.7L 8-cyl turbo182621$3,700
E550 ConvertibleGasRWD4.7L 8-cyl turbo172520$3,900

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 37587, 37588, 37711, 37713, 37710, 38376, 38588, 37751, 37712.

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Recalls (20)

Source: NHTSA recall database
moderate

Communication

2021030005
67 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.RiskA disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixMBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000reported Feb 12, 2021Mercedes-Benz USA, LLC
minor

Electrical System

2021020025
1,292,258 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixMBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000reported Feb 5, 2021Mercedes-Benz USA, LLC
minor

Seat Belts

2020080015
56 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.RiskWithout the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.FixMBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
NHTSA campaign 20V449000reported Jul 31, 2020Mercedes-Benz USA, LLC.
high

Structure

2019090008
4,765 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.RiskIf the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.FixMBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.
NHTSA campaign 19V676000reported Sep 23, 2019Mercedes-Benz USA, LLC.
high

Air Bags

288,779 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4MaRiskAn inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.FixMBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V010000reported Jan 9, 2019Mercedes-Benz USA, LLC.
high

Exterior Lighting

2018050012
42 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."RiskIf the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.FixMBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.
NHTSA campaign 18V271000reported Apr 27, 2018Mercedes-Benz USA, LLC.
high

Exterior Lighting

2018030005
28 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."RiskAn insufficiently illuminated roadway may increase the risk of a crash.FixMBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030005.
NHTSA campaign 18V151000reported Mar 6, 2018Mercedes-Benz USA, LLC.
high

Steering

2017120009
72 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.RiskIf the power steering assist is unexpectedly disabled, it may increase the risk of a crash.FixMBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V714000reported Nov 14, 2017Mercedes-Benz USA, LLC.
high

Air Bags

2017110011
495,290 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 RiskIf the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.FixMBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V627000reported Oct 6, 2017Mercedes-Benz USA, LLC.
high

Steering

4 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.RiskThe improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.FixMBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V574000reported Sep 19, 2017Mercedes-Benz USA, LLC.
high

Steering

2017050013
58,323 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.RiskIf water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.FixMBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V241000reported Apr 11, 2017Mercedes-Benz USA, LLC.
high

Electrical System

15 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."RiskWithout the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.FixMBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V245000reported Apr 11, 2017Mercedes-Benz USA, LLC.
high

Structure

411 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.RiskIf the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.FixMBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V246000reported Apr 11, 2017Mercedes-Benz USA, LLC.
high

Air Bags

65 vehicles
ProblemMercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."RiskIn the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.FixMBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V176000reported Mar 14, 2017Mercedes-Benz USA, LLC.
!critical

Engine And Engine Cooling

2017080002
307,629 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.RiskIf the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.FixMBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
NHTSA campaign 17V114000reported Feb 23, 2017Mercedes-Benz USA, LLC.
high

Air Bags

2,112 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.RiskIf the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.FixMBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V080000reported Feb 8, 2017Mercedes-Benz USA, LLC.
high

Power Train

73 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.RiskIf the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.FixMBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V078000reported Feb 8, 2017Mercedes-Benz USA, LLC.
high

Air Bags

2017030003
12,456 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.RiskIf the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.FixMBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V076000reported Feb 8, 2017Mercedes-Benz USA, LLC.
!critical

Structure

2016110008
799 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.RiskThe insufficient clearance may cause the panel to melt, increasing the risk of a fire.FixMBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
NHTSA campaign 16V831000reported Nov 17, 2016Mercedes-Benz USA, LLC.
high

Fuel System, Gasoline

2016100001
6,858 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.RiskDamage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.FixMBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V758000reported Oct 19, 2016Mercedes-Benz USA, LLC.

NHTSA defect investigations

Air Bags:Frontal:Passenger Side:Inflator Module — Desiccated Air Bag Inflator Rupture open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substa

Opened Sep 17, 2021 · action EA21002

Owner complaints

Source: NHTSA complaint database
159complaints filed

2 involved a crash · 2 a fire · 11 injuries · 0 deaths reported

Filed per year: 2017: 12 · 2018: 19 · 2019: 13 · 2020: 8 · 2021: 19 · 2022: 16 · 2023: 21 · 2024: 23 · 2025: 19 · 2026: 9

Most-cited components

Engine38
Electrical System26
Fuel/Propulsion System21
Unspecified21
Power Train17
Air Bags16

What owners describe

“The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his …”Mar 5, 2026 · Structure · NHTSA owner report
“Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails.”Feb 5, 2025 · Seats · NHTSA owner report
“Safety Issue. The Chrome on the lever to make the seat move forward to access the back seat has sharp razor blade ridges. It has cut my hand open multiple times as well as my wife and a friend. A lot of blood, this is a serious issue. When I brought my car to the Mercedes Service center the agent told me this is a know…”Apr 11, 2023 · Seats · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
4 DR 4WD★★★★★★★★★★★★★★★★★★★★10%
4 DR RWD★★★★★★★★★★★★★★★★★★★★10%
SW 4WD★★★★★★★★★★★★★★★★★★★★10%
SW RWD★★★★★★★★★★★★★★★★★★★★10%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning.

Other E-Class model years

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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