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2020 Mercedes-Benz E-Class

Hybrid Gas
Subcompact Cars
13 EPA-rated configurations
Data refreshed 2026-10-26
F
Safety Signal
45 / 100 from the NHTSA recall record
Counts recalls, not crash safety — this vehicle earned 5 of 5 stars from NHTSA. A much-recalled best-seller scores low here; see the methodology.
Recalls1 critical 16
Complaints2 fire · 4 injured reported 24
Crash ratingNHTSA overall 5★
Fuel economybest combined, EPA 26 mpg
202720262025202420232022202120202019201820172016

The 2020 Mercedes-Benz E-Class is sold in the U.S. as a hybrid and gas coupe with 13 EPA-rated configurations. The most efficient version, the E350, is EPA-rated at 26 mpg combined. NHTSA lists 16 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 24 complaints, most often about the engine. NHTSA crash-tested it at 5 stars overall.

Mercedes-Benz E-Class — photograph via Wikimedia Commons
Mercedes-Benz E-Class · Photo: Alexander Migl · CC BY-SA 4.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
AMG E53 4matic PlusHybrid4WD3.0L 6-cyl + 48V Li-Ion212824$3,400
AMG E53 4matic Plus ConvertibleHybrid4WD3.0L 6-cyl + 48V Li-Ion202623$3,550
AMG E53 4matic Plus CoupeHybrid4WD3.0L 6-cyl + 48V Li-Ion212823$3,550
E350GasRWD2.0L 4-cyl turbo233226$3,150
E350 4maticGas4WD2.0L 4-cyl turbo223025$3,300
E450 4maticGas4WD3.0L 6-cyl turbo202823$3,550
E450 ConvertibleGasRWD3.0L 6-cyl turbo202723$3,550
E450 CoupeGasRWD3.0L 6-cyl turbo202823$3,550
E450 4matic (station wagon)Gas4WD3.0L 6-cyl turbo192622$3,750
E450 4matic ConvertibleGas4WD3.0L 6-cyl turbo192622$3,750
E450 4matic CoupeGas4WD3.0L 6-cyl turbo192622$3,750
AMG E63 S 4matic Plus (wagon)Gas4WD4.0L 8-cyl turbo162319$4,350
AMG E63 S 4matic PlusGas4WD4.0L 8-cyl turbo152318$4,550

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41735, 41704, 41703, 41962, 42005, 41809, 41794, 41792, 41817, 41795.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
AMG E53 4matic Plus, AMG E53 4matic Plus Convertible, AMG E53 4matic Plus Coupe, E350, E350 4matic6 / 10California LEV-III ULEV50 / Federal Tier 3 Bin 50All 50 states (federal, all altitudes); California and states following California standards—
E450 4matic, E450 4matic (station wagon), E450 4matic Convertible, E450 4matic Coupe, E450 Convertible, E450 Coupe5 / 10California LEV-III ULEV70 / Federal Tier 3 Bin 70All 50 states (federal, all altitudes); California and states following California standards—
AMG E63 S 4matic Plus, AMG E63 S 4matic Plus (wagon)3 / 10California LEV-III ULEV125 / Federal Tier 3 Bin 125All 50 states (federal, all altitudes); California and states following California standards—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleCoupe
Doors2
GVWR classClass 1: 6,000 lb or less (2,722 kg or less)

Engine Basics

Cylinders6
Displacement3 L
Engine configurationV-Shaped

Engine Output

Horsepower362 hp

Fuel Economy

FuelGasoline

Seating

Seat rows2
Seating capacity5 seats

Transmission

TransmissionAutomatic
Transmission speeds9

Driver assistance

Standard: Adaptive cruise control, Anti-lock brakes, Backup camera, Blind-spot monitoring, Electronic stability control, Pedestrian automatic emergency braking

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim (seen: AMG E53, E350, E350-4M, E450). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length190.2–196.9 in
Width (body, without mirrors)72.8–73.2 in
Height56.3–58.3 in
Wheelbase113.0–115.7 in
Track, front62.6–63.0 in
Track, rear62.6–63.8 in
Curb weight3,957–4,566 lb
Weight distribution, front/rear54/46

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 11 configurations: AMG E 53 4Matic Cabriolet, AMG E 53 4Matic Coupe, AMG E53 4 Matic 4-door Wagon, AMG E53 4Matic 4-door Sedan, AMG E63 S 4 Matic 4-door Wagon, AMG E63S 4Matic 4-door Sedan …. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2020 Mercedes-Benz E-Class is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

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Recalls (16)

Source: NHTSA recall database
▲high

Power Train

24,092 vehicles
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power. Risk A sudden loss of drive power increases the risk of a crash. Fix Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
NHTSA campaign 26V216000 reported Apr 3, 2026 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
!critical

Electrical System

2024100002/3
22,422 vehicles 85% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit. Risk An electrical short circuit can increase the risk of a fire. Fix Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
NHTSA campaign 24V445000 reported Jun 14, 2024 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
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Electrical System

2022100009
19,968 vehicles 93% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks. Risk The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash. Fix Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
NHTSA campaign 22V733000 reported Sep 30, 2022 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
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Electrical System

2022080010
16,977 vehicles
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit. Risk An electrical short-circuit can increase the risk of a fire. Fix Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
NHTSA campaign 22V533000 reported Jul 22, 2022 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
●moderate

Electrical System

See Recall Schedule
242,722 vehicles 91% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Fix The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Filed with NHTSAOwner letter PDF
NHTSA campaign 22V365000 reported May 20, 2022 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
●moderate

Back Over Prevention

2022060007
126,443 vehicles 92% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. Fix Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000 reported Apr 8, 2022 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
▲high

Fuel System, Gasoline

2022030003
139 vehicles 88% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak. Risk A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire. Fix Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000 reported Dec 13, 2021 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
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Seats

2021040002
109 vehicles 98% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag. Risk A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag. Fix MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
NHTSA campaign 21V216000 reported Mar 26, 2021 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
▲high

Electrical System

2021040013
493 vehicles 98% reported repaired
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe. Risk Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire. Fix MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. Owner letters were mailed May 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040013.
NHTSA campaign 21V217000 reported Mar 26, 2021 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
●moderate

Communication

2021030005
67 vehicles 87% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function. Risk A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Fix MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000 reported Feb 12, 2021 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
●moderate

Electrical System

2021020025
1,292,258 vehicles 95% reported repaired
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. Risk Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Fix MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000 reported Feb 5, 2021 Mercedes-Benz USA, LLC the full filing, and every vehicle covered →
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Seats

2020110013
1,337 vehicles 98% reported repaired
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag. Risk If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment. Fix MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.
NHTSA campaign 20V673000 reported Oct 30, 2020 Mercedes-Benz USA, LLC. the full filing, and every vehicle covered →
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Engine And Engine Cooling

2020070017
90 vehicles 99% reported repaired
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak. Risk An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire. Fix MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.
NHTSA campaign 20V364000 reported Jun 22, 2020 Mercedes-Benz USA, LLC. the full filing, and every vehicle covered →
▲high

Seats

2020070004
1,352 vehicles 98% reported repaired
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail. Risk In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury. Fix MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
NHTSA campaign 20V328000 reported Jun 5, 2020 Mercedes-Benz USA, LLC. the full filing, and every vehicle covered →
▲high

Seat Belts

2020050001
6 vehicles 83% reported repaired
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing. Risk A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash. Fix MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050001.
NHTSA campaign 20V228000 reported Apr 21, 2020 Mercedes-Benz USA, LLC. the full filing, and every vehicle covered →
●moderate

Communication

2020030016
239 vehicles 98% reported repaired
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location. Risk An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. Fix MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
NHTSA campaign 20V068000 reported Feb 7, 2020 Mercedes-Benz USA, LLC. the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific E-Class

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Mercedes-Benz publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Mercedes-Benz E-Class, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2020 Mercedes-Benz E-Class

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this E-Class →

Owner complaints

Source: NHTSA complaint database
24complaints filed

0 involved a crash · 2 a fire · 4 injuries · 0 deaths reported

9.3 per 10,000 built · Mercedes-Benz reported 25,905 E-Class built (its Early Warning production report to NHTSA)

Filed per year: 2020: 2 · 2021: 3 · 2022: 4 · 2023: 2 · 2024: 2 · 2025: 5 · 2026: 6

Most-cited components

Engine 7
Unspecified 5
Back Over Prevention 5
Electrical System 3
Fuel/Propulsion System 3
Power Train 3

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

My 2020 E450 has not been serviced on schedule due to Mercedes-Benz of Indianapolis and its service manger banning and blacklisting me for months. This service department would not allow my vehicle to be serviced under a prepaid maintenance and wheel and tire plan, and most importantly my vehicle's warranty.
Engine Jul 13, 2026 NHTSA owner report · ODI 11749901
The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and there was an abnormal sound coming from the vehicle. The dealer was contacted by phone and made aware of the failure.
Power Train at 68,000 miles Sep 24, 2026 NHTSA owner report · ODI 11766624
Back up camera not functioning. Emblem cover will not retract. Must use key fob or electronic controls to open the trunk
Back Over Prevention Jun 13, 2026 NHTSA owner report · ODI 11743891
Rear glass window on convertible soft top is prematurely separating/delaminating from top assembly on 2020 Mercedes-Benz E350 convertible with under 8,000 miles. Glass is integrated into the convertible top and failure may lead to reduced rear visibility, possible glass detachment, water intrusion, and safety hazard while driving.
Structure May 19, 2026 NHTSA owner report · ODI 11738921
The Engine Electrical harness is completely corroded after only 50,000 miles requiring a 4k+ repair. Oil leaking from the camshaft sensor pushed it way all throughout harness. There are no warnings as it will only be noticeable after doing routine maintenance OUTSIDE of the manufactures warranty.
Electrical System Jul 8, 2025 NHTSA owner report · ODI 11672020
Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue.
Fuel/Propulsion System Jun 13, 2025 NHTSA owner report · ODI 11666806

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Mercedes-Benz itself: 9 death-or-injury claims on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 1 killed, 9 injured, as claimed, not verified — about 35 per 100,000 built. Every E-Class model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
4 DR 4WD★★★★★★★★★★★★★★★★★★★★10%
4 DR RWD★★★★★★★★★★★★★★★★★★★★10%
SW 4WD★★★★★★★★★★★★★★★★★★★★10%
SW RWD★★★★★★★★★★★★★★★★★★★★10%

NHTSA New Car Assessment Program.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Extended coverage on file 3 filings by the manufacturer with NHTSA naming this model year

The term and the vehicles it covers are the manufacturer’s, as NHTSA’s summary of each filing states them; a dealer checks one particular car by its VIN. Every Mercedes-Benz warranty extension (9) → · Every warranty extension on file, all makes →

Communicationsfiled with NHTSA 1,124
Most recentmanufacturer date 2026-09-26
Kindsas classified by NHTSA 1016 service bulletins, 37 service campaigns, 28 others

Most often about: Electrical System, Equipment, Power Train, Engine, Structure.

  • LI46.10-P-080896 Service bulletin
    2026-09-26 · Steering
  • Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
  • LI27.00-P-073124 Service bulletin
    2026-09-26 · Power Train
  • Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process. Cause As part of t
  • LI42.10-P-078779 Service bulletin
    2026-09-22 · Service Brakes
  • Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as
  • LI20.10-P-075374 Service bulletin
    2026-09-17 · Engine
  • Complaint Red coolant warning in instrument cluster. Fault codes U019F00 or U019F87 current/stored in MRG1 control unit. Cause Various causes Remedy Perform guided test for fault code U019F with XENTRY diagnosis. Verify the following connections are clean and tight. Correct any problems and retest pump actuation: ‑12V plug at M75/11 ‑48V plug at M75/11 ‑48V connector X192/4 ‑Connections at 48V fus
  • LI82.62-P-078631 Service bulletin
    2026-09-14 · Structure — Body
  • Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document i
  • LI27.10-P-075869 Service bulletin
    2026-09-14 · Power Train
  • Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil quality of the transfer case over time Remedy 1. Check initial quick test for faults in the following
  • LI27.00-P-073124 Service bulletin
    2026-09-04 · Power Train
  • Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process. Cause As part of
  • LI42.10-P-063502 Service bulletin
    2026-09-01 · Service Brakes
  • Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce noise from high performance AMG brakes. AMG brakes are designed for performance under high load and in certain scenarios, can emit noise. Some scenarios are normal and some are induced by driving style like those listed

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
U019F
U019F on Mercedes-Benz →
Manufacturer-defined — the meaning is set by the automaker, not the standard.Engine7 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

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At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Mercedes-Benz E-Class failed the emissions check on 1.1% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.0% (every 2020 vehicle: 1.6%).

New York inspections 1.1%

failed emissions

1,484 initial inspections of 1,449 vehicles.

MeasureThe 2020 E-ClassEvery 2020 vehicleBehind it
Failed the emissions check1.1%2.2%1,478
Failed the safety inspection1.0%1.6%1,484
Air-bag warning lamp stayed lit0.13%0.19%1,484
Miles driven a year7,4439,980odometer at inspection
Average odometer46,60562,630odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2020 E-Class

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Mercedes-Benz E-Class have any recalls?

NHTSA has posted 16 recall campaigns for the 2020 Mercedes-Benz E-Class, 1 of them rated critical. The most serious on file is 24V445000, covering Electrical System. 2 of them were filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Mercedes-Benz E-Class?

NHTSA gave the 2020 Mercedes-Benz E-Class 5 stars overall in its New Car Assessment Program tests — 5-star frontal crash, 5-star side crash, 5-star rollover. WhichTrim also grades it F (45/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2020 Mercedes-Benz E-Class?

Across the 13 EPA-rated configurations of the 2020 Mercedes-Benz E-Class, the best EPA combined figure is 26 mpg. Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2020 Mercedes-Benz E-Class?

Transport Canada measured it at 190.2–196.9 in long, 72.8–73.2 in wide (body, without mirrors), 56.3–58.3 in tall, on a 113.0–115.7 in wheelbase. Curb weight: 3,957–4,566 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Mercedes-Benz E-Class?

Owners have filed 24 complaints with NHTSA about the 2020 Mercedes-Benz E-Class, most often about engine, unspecified, back over prevention. Of those, 2 a fire, 4 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2020 Mercedes-Benz E-Class?

The EPA smog rating for the 2020 Mercedes-Benz E-Class runs 3 to 6 out of 10 across its configurations. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III ULEV125, California LEV-III ULEV50, California LEV-III ULEV70, Federal Tier 3 Bin 125, Federal Tier 3 Bin 50, Federal Tier 3 Bin 70 — which the table above lists per configuration.

Are there service bulletins for the 2020 Mercedes-Benz E-Class?

The manufacturer has filed 1124 service bulletins and related communications with NHTSA for the 2020 Mercedes-Benz E-Class, most often covering electrical system, equipment, power train. The most recent is dated 2026-09-26. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2020 Mercedes-Benz E-Class do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Mercedes-Benz E-Class failed the emissions check on 1.1% of first inspections — lower than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.0% (every 2020 vehicle: 1.6%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations13 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates13 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls16NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints24NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings4 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins1124NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA12 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

JSON for this page · API