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Manufacturer communication · Service campaign

Hyundai service campaign 9C1

Hyundai filed this with NHTSA as a service campaign dated May 8, 2025, received Mar 25, 2025, about the electrical system — 3 documents under this number: 25-01-024H-1 TSB, 25-01-024H EM, 25-01-024H TSB. It names 86 model years (2016–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.

Manufacturer campaign id 9C1 Kind Service campaign Manufacturer date May 8, 2025 Received by NHTSA Mar 25, 2025 Components Electrical System First dated Mar 18, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-01-024H-1 TSBService campaignMay 8, 202511018575not yet checked
25-01-024H EMService campaignApr 7, 202511017111not yet checked
25-01-024H TSBService campaignMar 18, 202511015936not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 9C1 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9C1 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 9C1 cover?

The manufacturer filed it against 86 model years: 2022 Hyundai Accent, 2021 Hyundai Accent, 2020 Hyundai Accent, 2019 Hyundai Accent, 2018 Hyundai Accent, 2025 Hyundai Elantra and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.