GM bulletin 24-NA-225
What it saysThis bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Oct 15, 2024, received Dec 2, 2024, about the fuel/propulsion system. It names 81 model years across Chevrolet, GMC and Cadillac (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
Trouble codes it names: P0087 P0171 P0172 P026D all 4 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-225 | Service bulletin | Oct 15, 2024 | 11010874 | PDF, 359 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 4089358 | Collect and Evaluate Fuel Sample | 0.5 hrs |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 43 model years
and 3 more on this site: 2023 Chevrolet Tahoe, 2022 Chevrolet Tahoe, 2021 Chevrolet Tahoe.
GMC 34 model years
and 26 more on this site: 2017 GMC Sierra, 2025 GMC Sierra 2500HD, 2024 GMC Sierra 2500HD, 2023 GMC Sierra 2500HD, 2022 GMC Sierra 2500HD, 2021 GMC Sierra 2500HD, 2020 GMC Sierra 2500HD, 2019 GMC Sierra 2500HD, 2018 GMC Sierra 2500HD, 2017 GMC Sierra 2500HD, 2025 GMC Sierra 3500HD, 2024 GMC Sierra 3500HD, 2023 GMC Sierra 3500HD, 2022 GMC Sierra 3500HD, 2021 GMC Sierra 3500HD, 2020 GMC Sierra 3500HD, 2019 GMC Sierra 3500HD, 2018 GMC Sierra 3500HD, 2017 GMC Sierra 3500HD, 2019 GMC Terrain, 2018 GMC Terrain, 2025 GMC Yukon, 2024 GMC Yukon, 2023 GMC Yukon, 2022 GMC Yukon, 2021 GMC Yukon.
Cadillac 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 81 model years this bulletin names have filed 16,990 complaints with NHTSA since 2015. 932 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Chevrolet Tahoe, the 26 owners who gave an odometer reading for Fuel/Propulsion System reported it at a median of 40,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
My vehicle lost power while driving on the highway. It was later determined that the fuel pump controller module required replacement. Losing power while driving 65 mph was not enjoyable or safe. The GMC Dealer Service department made the assessment, replaced the module, and the vehicle is now in my possession and functioning as normal.
2021 GMC Yukon · Fuel/Propulsion System · filed with NHTSA Jan 27, 2023 · ODI 11504005
Bought the vehicle new in 2019 currently at a dealership to have the third in tank electric fuel pump installed. When it was in the shop for the second fuel pump installation the technician informed me that the pump can go out at any time causing a potential accident. Fortunately truck wouldn’t start and was diagnosed at dealership
2019 GMC Sierra 3500HD · Fuel/Propulsion System · filed with NHTSA Oct 20, 2024 · ODI 11620902
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions.
2023 GMC Yukon · Fuel/Propulsion System · filed with NHTSA Jan 21, 2025 · ODI 11637294
In depth: 2021 Chevrolet Tahoe fuel system problems → · 2021 GMC Yukon fuel system problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group70 other manufacturer communications filed against these GM models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262558690-02 | Service campaign | Sep 23, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power… |
| N262558690 | Service campaign | Sep 16, 2026 | General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power… |
| N242452131-02 | Emissions | Sep 11, 2026 | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2023-2024 model year Chevrolet Colorad… |
| N262558690-01 | Service campaign | Sep 1, 2026 | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whic… |
| N242452130-01 | Service campaign | Aug 4, 2026 | Certain vehicles may have a condition in which the Engine Control Module (ECM) does not sufficiently control fuel injector flow rate under c… |
| 661.40 | Over-the-air update | May 27, 2026 | • Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording… |
| N252516900-01 | Emissions | Feb 19, 2026 | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whi… |
| N252516900 | Emissions | Feb 5, 2026 | Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whi… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-225 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-225 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-225 cover?
The manufacturer filed it against 81 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2019 Chevrolet Cruze, 2018 Chevrolet Cruze and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.