Porsche bulletin No. D782
What it saysParts information for parts withdrawal involving the door lock. NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Apr 27, 2026, received May 7, 2026, about the structure. It names 97 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationParts information for parts withdrawal involving the door lock. The vehicles affected are ones that use the part number(s) mentioned in the attached PDF.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. D782 | Service bulletin | Apr 27, 2026 | 11032418 | PDF, 122 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themand 27 more on this site: 2024 Porsche Macan, 2023 Porsche Macan, 2022 Porsche Macan, 2021 Porsche Macan, 2020 Porsche Macan, 2019 Porsche Macan, 2018 Porsche Macan, 2017 Porsche Macan, 2016 Porsche Macan, 2026 Porsche Panamera, 2025 Porsche Panamera, 2024 Porsche Panamera, 2023 Porsche Panamera, 2022 Porsche Panamera, 2021 Porsche Panamera, 2020 Porsche Panamera, 2019 Porsche Panamera, 2018 Porsche Panamera, 2017 Porsche Panamera, 2016 Porsche Panamera, 2026 Porsche Taycan, 2025 Porsche Taycan, 2024 Porsche Taycan, 2023 Porsche Taycan, 2022 Porsche Taycan, 2021 Porsche Taycan, 2020 Porsche Taycan.
Also filed against model years this site has no page for: 2017 Porsche 718; 2026 Porsche 718 Boxster; 2017 Porsche 718 Boxster S; 2018 Porsche 718 Boxster S; 2019 Porsche 718 Boxster S; 2026 Porsche 718 Cayman; 2017 Porsche 718 Cayman S; 2018 Porsche 718 Cayman S; 2019 Porsche 718 Cayman S; 2018 Porsche 718 Spyder; 2019 Porsche 718 Spyder; 2026 Porsche 718 Spyder; 2016 Porsche 918 Spyder; 2023 Porsche Carrera; 2023 Porsche Carrera 4; 2023 Porsche Carrera 4 GTS; 2023 Porsche Carrera 4S; 2023 Porsche Carrera GTS; 2023 Porsche Carrera S; 2021 Porsche Cayman GT4; 2021 Porsche Cayman GTS; 2023 Porsche Edition 50 Year; 2017 Porsche Redundant Boxster; 2020 Porsche Redundant Boxster; 2021 Porsche Redundant Boxster; 2022 Porsche Redundant Boxster; 2021 Porsche Redundant Cayman; 2022 Porsche Redundant Cayman; 2023 Porsche Redundant Cayman GT4; 2022 Porsche Redundant Cayman GTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 67 model years this bulletin names have filed 806 complaints with NHTSA since 2015. 7 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I went on a test drive on this car and the car caught fire from the engine. I noticed after the fact that there was a recall on the vehicle for fuel pump malfunction that can cause fire. I've contacted Porsche about 15 times and they wont return my call at all. I also stared a case with them and they wont answer back.
2017 Porsche Macan · Structure · filed with NHTSA Apr 8, 2021 · ODI 11407094
The glass sunroof exploded out while driving on the road, there were no other cars driving ahead of me as I was on a highway onramp. The car is current at the dealership pending repair. The glass exploded outward and could have hit a car following. The car has been inspected by the dealer and insurance company.
2024 Porsche 911 · Structure · filed with NHTSA Sep 17, 2025 · ODI 11687770
The sunroof exploded outward as I was driving alone on the road. It was a loud bang and sounded like a gun shot. It scared me and I swerved. Luckily, I did not crash, and the sun visor was closed otherwise, the glass would have fell on me and possibly into my face and eyes - very dangerous!
2021 Porsche Macan · Structure · filed with NHTSA May 21, 2024 · ODI 11589869
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group84 other manufacturer communications filed against these Porsche models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 61-26-1 | Service bulletin | Sep 30, 2026 | Symptom-based workshop manual for Noises in B-Pillar Area - Correct Felting of B-Pillar Trim Panel |
| No. 96-26 | Service bulletin | Sep 24, 2026 | Symptom-based workshop manual for Noises from Front Wiper Blade |
| No. 92-26 | Service bulletin | Sep 24, 2026 | Technical Information for Wind Noises when Driving from the Sunroof Area |
| No. 90-26 | Service bulletin | Sep 23, 2026 | Technical Information for Replacement Requirement for Rear Bumper Due to Deformation/Accident Damage |
| No. 85-26 | Service bulletin | Sep 23, 2026 | Technical Information for Color Deviation/Spots on the Windshield Trim Frame |
| No. 118-25 | Service bulletin | Sep 9, 2026 | Technical information for the Rear Lid Opens/does not Close - Replacing Lid for Closing Aid Motor and Upper Part of Lid Lock on the Macan El… |
| No. 79-26 | Service bulletin | Sep 1, 2026 | Technical Information for Wind Noises from the Front Corner Window Area when Driving |
| WTL3 | Service campaign | Aug 21, 2026 | Technical Information for Workshop Campaign WTL3 - Replacing Seal for Roof Module. Note that this Campaign is only applicable to all Cayenne… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. D782 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. D782 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. D782 cover?
The manufacturer filed it against 97 model years: 2025 Porsche 718, 2024 Porsche 718, 2023 Porsche 718, 2022 Porsche 718, 2021 Porsche 718, 2020 Porsche 718 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.