BMW bulletin B360121
BMW filed this with NHTSA as a service bulletin dated May 1, 2024, received May 24, 2021, about the steering — 3 documents under this number. It names 163 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAt low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| B360121 | Service bulletin | May 1, 2024 | 11000563 |
| B360121 | Service bulletin | Jan 8, 2024 | 10249018 |
| B360121 | Service bulletin | Apr 1, 2021 | 10194298 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 53 more model years on this site.
Also filed against model years this site has no page for: 2020 BMW 330E; 2020 BMW 340I; 2023 BMW 340I; 2017 BMW 530E; 2019 BMW 540D; 2020 BMW 540D; 2022 BMW 540D; 2023 BMW 540D; 2020 BMW 550E; 2021 BMW 550E; 2019 BMW 740LE; 2020 BMW 740LE; 2016 BMW 740LI; 2017 BMW 740LI; 2019 BMW 740LI; 2020 BMW 740LI; 2021 BMW 740LI; 2022 BMW 740LI; 2019 BMW 745LE; 2020 BMW 745LE; 2021 BMW 745LE; 2022 BMW 745LE; 2024 BMW 750E; 2019 BMW 750GS; 2016 BMW 750LI; 2017 BMW 750LI; 2018 BMW 750LI; 2019 BMW 750LI; 2020 BMW 750LI; 2021 BMW 750LI; 2022 BMW 750LI; 2019 BMW 840I; 2019 BMW 850GS; 2019 BMW 850I; 2023 BMW 850I; 2018 BMW B7 Alpina; 2019 BMW B7 Alpina; 2020 BMW B7 Alpina; 2021 BMW B7 Alpina; 2018 BMW C 400 X; 2021 BMW F 850 GS Adventure; 2017 BMW F800 R; 2019 BMW M2; 2020 BMW M2; 2021 BMW M2; 2017 BMW M235I; 2019 BMW M340I; 2016 BMW M4; 2017 BMW M4; 2018 BMW M4; 2019 BMW M4; 2020 BMW M4; 2021 BMW M4; 2022 BMW M4; 2023 BMW M4; 2024 BMW M4; 2023 BMW M4 GT4; 2021 BMW M440I; 2022 BMW M5; 2023 BMW M5 and 10 more.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B360121 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B360121 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does B360121 cover?
The manufacturer filed it against 163 model years: 2024 BMW 2 Series, 2023 BMW 2 Series, 2021 BMW 2 Series, 2020 BMW 2 Series, 2019 BMW 2 Series, 2018 BMW 2 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.