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Manufacturer communication · Service bulletin

BMW bulletin B320126

What it saysWhen turning left, a “creaking” noise may be heard from the EPS when near the steering wheel end stop. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Jan 22, 2026, received Jan 23, 2026, about the steering. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

When turning left, a “creaking” noise may be heard from the EPS when near the steering wheel end stop. The noise occurs at speeds less than 10 mph.

Kind Service bulletin Manufacturer date Jan 22, 2026 Received by NHTSA Jan 23, 2026 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B320126Service bulletinJan 22, 202611027764PDF, 625 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when BMW files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 38 complaints with NHTSA since 2015. 8 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Started the car and received a "Changed Steering effort" error. Car is currently undrivable as the power steering is not working at all. Dealer indicates this is a "known issue" and the steering rack may need to be replaced

2025 BMW X3 · Steering · filed with NHTSA Nov 11, 2025 · ODI 11698707

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

12 other manufacturer communications filed against the BMW X3 under the same component group (steering), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0032860300Service campaignSep 17, 2026Check Control message and a minimally changed steering feel.
0032770300Service campaignSep 2, 2026Check Control message and a significant change in steering feel .
B320925Service campaignSep 18, 2025Delivery Stop - Steering Gear
B320525Service bulletinMay 2, 2025“Knocking/thumping” noise during steering wheel movements and returning to the center position. See attached video V32 05 25 Column noise.
B320425Service bulletinMay 2, 2025After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces whe…
B320125Service bulletinJan 10, 2025Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.
B310724Service campaignNov 22, 2024Delivery Stop Swivel Bearing
B310223Service bulletinOct 31, 2024?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B320126 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B320126 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B320126 cover?

The manufacturer filed it against 1 model year: 2025 BMW X3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.