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Manufacturer communication · Service bulletin

BMW bulletin B310426

What it saysSITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Apr 23, 2026, received Apr 27, 2026, about the steering. It names 7 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68°F.

Kind Service bulletin Manufacturer date Apr 23, 2026 Received by NHTSA Apr 27, 2026 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B310426Service bulletinApr 23, 202611031562PDF, 121 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
31 10 8 881 403Tension strut with rubber mounting, left1eBay Motors →
31 10 8 881 404Tension strut with rubber mounting, right1eBay Motors →
33 31 6 767 586ASA bolt with washer2eBay Motors →
33 30 6 760 349Self-locking collar nut2eBay Motors →
07 14 6 875 114Hexagon nut with collar2eBay Motors →
31 20 6 866 022Collar screw with spring (M16x1.5x66)2eBay Motors →

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 58 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

10 other manufacturer communications filed against these BMW models under the same component group (steering), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B320526Service bulletinAug 20, 2026“Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
B320326Service bulletinApr 23, 2026“Groaning” noise from the EPS when the steering wheel is at the end stops.
B320825Service bulletinSep 3, 2025When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position.
0032680300Service campaignMay 2, 2025Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible sque…
B320225Service campaignFeb 7, 2025DELIVERY STOP: STEERING SHAFT UNIVERSAL JOINT
B320125Service bulletinJan 10, 2025Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.
B660923Service bulletinOct 23, 2024The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant…
B360121Service bulletinMay 1, 2024At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the fr…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B310426 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B310426 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B310426 cover?

The manufacturer filed it against 7 model years: 2026 BMW 7 Series, 2025 BMW 7 Series, 2024 BMW 7 Series, 2023 BMW 7 Series, 2025 BMW i7, 2024 BMW i7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.