Toyota bulletin TSB003220
What it saysTSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be… NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service bulletin dated Aug 17, 2023, received Oct 16, 2023, about the air bags. It names 136 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB003220 | Service bulletin | Aug 17, 2023 | 10244113 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 88 more on this site: 2023 Toyota Corolla Cross, 2022 Toyota Corolla Cross, 2023 Toyota Crown, 2023 Toyota Highlander, 2022 Toyota Highlander, 2021 Toyota Highlander, 2020 Toyota Highlander, 2019 Toyota Highlander, 2018 Toyota Highlander, 2017 Toyota Highlander, 2016 Toyota Highlander, 2021 Toyota Land Cruiser, 2020 Toyota Land Cruiser, 2019 Toyota Land Cruiser, 2018 Toyota Land Cruiser, 2017 Toyota Land Cruiser, 2016 Toyota Land Cruiser, 2023 Toyota Mirai, 2022 Toyota Mirai, 2021 Toyota Mirai, 2020 Toyota Mirai, 2019 Toyota Mirai, 2018 Toyota Mirai, 2017 Toyota Mirai, 2016 Toyota Mirai, 2023 Toyota Prius, 2022 Toyota Prius, 2021 Toyota Prius, 2020 Toyota Prius, 2019 Toyota Prius, 2018 Toyota Prius, 2017 Toyota Prius, 2016 Toyota Prius, 2023 Toyota Prius Prime, 2022 Toyota Prius Prime, 2021 Toyota Prius Prime, 2020 Toyota Prius Prime, 2019 Toyota Prius Prime, 2018 Toyota Prius Prime, 2017 Toyota Prius Prime, 2019 Toyota Prius c, 2018 Toyota Prius c, 2017 Toyota Prius c, 2016 Toyota Prius c, 2017 Toyota Prius v, 2016 Toyota Prius v, 2023 Toyota RAV4, 2022 Toyota RAV4, 2021 Toyota RAV4, 2020 Toyota RAV4, 2019 Toyota RAV4, 2018 Toyota RAV4, 2017 Toyota RAV4, 2016 Toyota RAV4, 2022 Toyota Sequoia, 2021 Toyota Sequoia, 2020 Toyota Sequoia, 2019 Toyota Sequoia, 2018 Toyota Sequoia, 2017 Toyota Sequoia, 2016 Toyota Sequoia, 2020 Toyota Sienna, 2019 Toyota Sienna, 2018 Toyota Sienna, 2017 Toyota Sienna, 2016 Toyota Sienna, 2023 Toyota Tacoma, 2022 Toyota Tacoma, 2021 Toyota Tacoma, 2020 Toyota Tacoma, 2019 Toyota Tacoma, 2018 Toyota Tacoma, 2017 Toyota Tacoma, 2016 Toyota Tacoma, 2023 Toyota Tundra, 2022 Toyota Tundra, 2021 Toyota Tundra, 2020 Toyota Tundra, 2019 Toyota Tundra, 2018 Toyota Tundra, 2017 Toyota Tundra, 2016 Toyota Tundra, 2020 Toyota Yaris, 2019 Toyota Yaris, 2018 Toyota Yaris, 2017 Toyota Yaris, 2016 Toyota Yaris, 2023 Toyota bZ4X.
Also filed against model years this site has no page for: 2016 Toyota 86; 2021 Toyota 86; 2017 Toyota C-HR; 2016 Toyota FJ Cruiser; 2022 Toyota Land Cruiser; 2016 Toyota Matrix; 2017 Toyota Matrix; 2016 Toyota Venza.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 128 model years this bulletin names have filed 14,404 complaints with NHTSA since 2015. 1,325 of them name Air Bags, Vehicle Speed Control, Equipment — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2018 Toyota Camry, the 42 owners who gave an odometer reading for Vehicle Speed Control reported it at a median of 6,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds. There were no warning lights illuminated.
2023 Toyota Highlander · Vehicle Speed Control · filed with NHTSA Aug 29, 2024 · ODI 11611594
The contact owned a 2019 Toyota Tacoma. The contact stated while her son was stopped in traffic, he was rear ended by another vehicle which caused him to move forward crashing into another vehicle. The contacted stated that the crash avoidance sensors were activated prior to the collision. The contact stated the air bags did not deploy.
2019 Toyota Tacoma · Air Bags · filed with NHTSA Aug 26, 2019 · ODI 11246387
The contact owned a 2018 Toyota C-Hr. While driving 40 MPH, another vehicle did not yield the right of way to the contact. As a result, both vehicles crashed into each other; the front of the contact vehicle was damaged. The air bags did not deploy. The contact sustained a fractured shoulder, left wrist, and injuries to the left ankle.
2018 Toyota C-HR · Air Bags · filed with NHTSA Nov 27, 2019 · ODI 11282665
In depth: 2021 Toyota Camry airbag problems → · 2020 Toyota Camry airbag problems → · 2021 Toyota Corolla airbag problems → · 2017 Toyota Corolla airbag problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group4 other manufacturer communications filed against these Toyota models under the same component group (air bags), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23TE09A | Service bulletin | Dec 14, 2023 | DP: On November 28, 2023, a class action settlement of claims for certain airbag control units was finally approved by the federal court. Th… |
| 23TC01b | Service bulletin | Aug 31, 2023 | TI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY |
| 23TC01 | Service bulletin | Aug 31, 2023 | DP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collis… |
| 23TC01 TI - Publ | Service bulletin | Aug 31, 2023 | TI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota TSB003220 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB003220 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does TSB003220 cover?
The manufacturer filed it against 136 model years: 2023 Toyota 4Runner, 2022 Toyota 4Runner, 2021 Toyota 4Runner, 2020 Toyota 4Runner, 2019 Toyota 4Runner, 2018 Toyota 4Runner and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.