Toyota bulletin 23TC01 TI - Publ
What it saysTI: technical instructions for 23TC01 toyota safety sense inoperative intermittently NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service bulletin dated Aug 31, 2023, received Sep 18, 2023, about the air bags. It names 3 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23TC01 TI - Publ | Service bulletin | Aug 31, 2023 | 10242522 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 285 complaints with NHTSA since 2015.
On I was involved in a collision with another vehicle on , while driving my 2023 Toyota bZ4X. Despite the impact's severity, the airbags in my vehicle did not deploy, even though the other vehicle’s airbags did, suggesting that the impact was sufficient to trigger airbag deployment in similar conditions.
2023 Toyota bZ4X · Air Bags · filed with NHTSA Oct 25, 2024 · ODI 11622032
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group4 other manufacturer communications filed against these Toyota models under the same component group (air bags), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23TE09A | Service bulletin | Dec 14, 2023 | DP: On November 28, 2023, a class action settlement of claims for certain airbag control units was finally approved by the federal court. Th… |
| 23TC01b | Service bulletin | Aug 31, 2023 | TI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY |
| 23TC01 | Service bulletin | Aug 31, 2023 | DP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collis… |
| TSB003220 | Service bulletin | Aug 17, 2023 | TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota 23TC01 TI - Publ a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23TC01 TI - Publ repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does 23TC01 TI - Publ cover?
The manufacturer filed it against 3 model years: 2023 Toyota Corolla, 2023 Toyota Corolla Cross, 2023 Toyota bZ4X. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.