Stellantis bulletin S2108000015 REV. J
What it saysUconnect Box Requires Service Message NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Feb 22, 2025, received Feb 16, 2021, about the electrical system — 12 documents under this number: S2108000015 (9 filings), S2108000015 Rev. (2 filings) and 1 more. It names 71 model years across Jeep, Ram, Dodge and Chrysler (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationUconnect Box Requires Service Message
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2108000015 REV. J | Service bulletin | Feb 22, 2025 | 11014538 | PDF, 210 KB |
| S2108000015 | Service bulletin | Feb 16, 2023 | 10247955 | not found |
| S2108000015 | Service bulletin | Feb 16, 2023 | 10234428 | not found |
| S2108000015 | Service bulletin | Mar 1, 2022 | 10229017 | not found |
| S2108000015 | Service bulletin | Mar 1, 2022 | 10223056 | not found |
| S2108000015 | Service bulletin | Mar 1, 2022 | 10220673 | not found |
| S2108000015 | Service bulletin | Jan 1, 2022 | 10222936 | not found |
| S2108000015 Rev. | Service bulletin | Nov 30, 2021 | 10204357 | not found |
| S2108000015 | Service bulletin | Jun 16, 2021 | 10212515 | not found |
| S2108000015 Rev. | Service bulletin | Feb 11, 2021 | 10188742 | not found |
| S2108000015 | Service bulletin | Jan 16, 2021 | 10215870 | not found |
| S2108000015 | Service bulletin | Jan 16, 2021 | 10187049 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 33 model years
Also filed against model years this site has no page for: 2024 Jeep Renegade.
Ram 21 model years
and 7 more on this site: 2023 Ram 3500, 2022 Ram 3500, 2025 Ram ProMaster, 2024 Ram ProMaster, 2023 Ram ProMaster, 2022 Ram ProMaster, 2021 Ram ProMaster.
Also filed against model years this site has no page for: 2022 Ram 4500; 2023 Ram 4500; 2024 Ram 4500; 2022 Ram 5500; 2023 Ram 5500; 2024 Ram 5500.
Dodge 7 model years
Chrysler 10 model years
and 2 more on this site: 2022 Chrysler Voyager, 2021 Chrysler Voyager.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 64 model years this bulletin names have filed 10,175 complaints with NHTSA since 2015. 6,818 of them name Electrical System, Engine, Back Over Prevention — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Jeep Wrangler, the 64 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles
2023 Chrysler Pacifica · Engine · filed with NHTSA Apr 3, 2025 · ODI 11652655
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block…
2021 Jeep Compass · Electrical System · filed with NHTSA Feb 10, 2024 · ODI 11571145
The contact rented a 2025 Chrysler Pacifica Hybrid from Budget Car Rental (2176 Main St, Dunedin, FL 34698). The contact stated that while driving approximately 55 MPH, the contact believed that the vehicle was being tracked via Bluetooth throughout a trip from Florida to Kansas City to New York and back to Florida, as the vehicle was…
2025 Chrysler Pacifica · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11757923
In depth: 2023 Chrysler Pacifica electrical problems → · 2023 Chrysler Pacifica engine problems → · 2022 Chrysler Pacifica electrical problems → · 2022 Chrysler Pacifica engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group1,431 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-405-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or unlock… |
| 08-404-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| 08-403-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or unlock… |
| 08-402-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| 08-401-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| 08-400-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPT… |
| 08-399-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| 08-398-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPT… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2108000015 REV. J a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2108000015 REV. J repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2108000015 REV. J cover?
The manufacturer filed it against 71 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2025 Chrysler Voyager and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.