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Manufacturer communication · Service bulletin · 2 brands

Stellantis bulletin S2307000002

Stellantis filed this with NHTSA as a service bulletin dated Jun 7, 2024, received Oct 2, 2023, about the engine — 3 documents under this number: S2307000002 REV. B, S2307000002 REV. A and 1 more. It names 60 model years across Dodge and Chrysler (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Dodge · Chrysler.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Suspected engine coolant leak.

Kind Service bulletin Manufacturer date Jun 7, 2024 Received by NHTSA Oct 2, 2023 Components Engine First dated Aug 31, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2307000002 REV. BService bulletinJun 7, 202411001459PDF, 742 KB
S2307000002 REV. AService bulletinMay 5, 202411001198PDF, 713 KB
S2307000002Service bulletinAug 31, 202310243192not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 60 model years this bulletin names have filed 10,846 complaints with NHTSA since 2015. 2,507 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Chrysler Pacifica, the 268 owners who gave an odometer reading for Engine reported it at a median of 20,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles

2023 Chrysler Pacifica · Engine · filed with NHTSA Apr 3, 2025 · ODI 11652655

While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck.

2022 Dodge Durango · Engine · filed with NHTSA Mar 23, 2025 · ODI 11649967

2016 Dodge Challenger 392 engine. When shifting the manual transmission from second to third gear, there is a severe hesitation that lasts a few seconds. This hesitation is so severe that I have nearly been involved in 2 accidents. Once while turning left in front of on-coming traffic and once while trying to merge onto a highway.

2016 Dodge Challenger · Engine · filed with NHTSA Dec 12, 2017 · ODI 11054112

In depth: 2016 Chrysler 200 engine problems → · 2023 Chrysler Pacifica engine problems → · 2022 Chrysler Pacifica engine problems → · 2021 Chrysler Pacifica engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

83 other manufacturer communications filed against these Stellantis models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Dodge list.

NumberKindDatedNHTSA’s summary
C6C Combo Rev2Service campaignOct 23, 2026CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Crankshaft Damper C6C The internal crankshaft vibration damper fasteners on about 345 of th…
9100949Service bulletinOct 20, 2026oil filter If an engine oil leak develops from gasket of a newly installed MOPAR engine oil filter, please replace it with an equivalent BPr…
115228Service bulletinOct 15, 2026HOSE AND TUBE - HEATER SUPPLY AND RETURN
115227Service bulletinOct 15, 2026HOSE AND TUBE - HEATER SUPPLY AND RETURN
S2609000006Service bulletinSep 29, 2026P000B Bank 1 Cam 2 Position Slow Response - Malfunction Indicator Light (MIL) - Check Engine Light (CEL)
9100898Service bulletinSep 8, 2026Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL…
C6C Combo REV1Service campaignSep 5, 2026Customer Satisfaction Notification C6C – Crankshaft Damper Dealer Notification
C6CService campaignSep 2, 2026Customer Satisfaction Notification C6C – Crankshaft Damper Dealer Notification

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Dodge and Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis S2307000002 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2307000002 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does S2307000002 cover?

The manufacturer filed it against 60 model years across 2 brands (Dodge and Chrysler): 2017 Chrysler 200, 2016 Chrysler 200, 2023 Chrysler 300, 2022 Chrysler 300, 2021 Chrysler 300, 2020 Chrysler 300 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.