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Manufacturer communication · Service bulletin · 4 brands

Stellantis bulletin 9100276

What it saysSpring Front Upr - Isolator Before replacing this part. NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a service bulletin dated Nov 17, 2023, received Jan 16, 2024, about the equipment. It names 52 model years across Jeep, Ram, Dodge and Chrysler (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

Kind Service bulletin Manufacturer date Nov 17, 2023 Received by NHTSA Jan 16, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100276Service bulletinNov 17, 202310248848not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Stellantis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 52 model years this bulletin names have filed 18,064 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

77 other manufacturer communications filed against these Stellantis models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
9100203Service bulletinMar 18, 2026Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to replacing this part, please…
S2318000005Service bulletinDec 5, 2025The customer’s complaint may include a message appearing in the cluster’s information center stating, “See User’s Manual For Proper Oil And…
S238A000026Service bulletinMay 3, 2024"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
9100301Service bulletinJan 30, 2024UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please…
S238A000028Service bulletinJan 26, 2024Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
9100287Service bulletinJan 18, 2024Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WIT…
0800624AService bulletinJan 17, 2024Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot aft…
S248A000001Service bulletinJan 13, 2024SOS and Assistance Call Not Working After Radio Exchange Unit Installed

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis 9100276 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100276 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 9100276 cover?

The manufacturer filed it against 52 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2020 Chrysler Pacifica, 2019 Chrysler Pacifica and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.