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Manufacturer communication · Service bulletin · 3 brands

GM bulletin 10-06-05-002M

What it saysThis informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Aug 2, 2023, received Aug 28, 2023, about the engine. It names 96 model years across Chevrolet, GMC and Cadillac (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

Trouble codes it names: P2463

Kind Service bulletin Manufacturer date Aug 2, 2023 Received by NHTSA Aug 28, 2023 Components Engine, Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
10-06-05-002MService bulletinAug 2, 202310241418PDF, 494 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 94 model years this bulletin names have filed 19,004 complaints with NHTSA since 2015. 8,061 of them name Engine, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Chevrolet Silverado, the 142 owners who gave an odometer reading for Engine reported it at a median of 71,396 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Transmission slipped almost from start. Took three appointments and two years - If my shop foreman knew the third time, why did he not call and tell me we now know your problem. I finally got fed up and brought it in one more time. Starter from day ONE maybe 50% of time made loud bang when Bendix retracted. Shop refused to take it off!!!

2018 GMC Canyon · Engine · filed with NHTSA Jan 1, 2022

The contact owned a 2024 GMC Sierra 2500 HD. The contact stated that after parking the vehicle at night and plugging in the engine block heater to a standard 110-Volt outlet with an extension cord; 15-minutes later neighbors were screaming to the contact to exit the residence because the vehicle had caught on fire, and the residence was…

2024 GMC Sierra 2500HD · Engine · filed with NHTSA Nov 25, 2024

Engine hesitation, or misfiring. Jerking, or transmission shuttering when engine is at low RPM and on incline. (i.e. When traveling about 45mph and start up a hill, the rpm's are about 1300, and the transmission doesn't gear down, so it starts shuttering until you give it more acceleration than usual.) after dealing with this issue for…

2017 Chevrolet Silverado · Engine · filed with NHTSA Jul 18, 2018

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

252 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262572131Service campaignAug 28, 2026Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the oil galley in the cylinder head was not dril…
N262568830Service campaignAug 4, 2026Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th…
N262546590-01Service campaignJul 15, 2026Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp…
N262552620Service campaignMay 11, 2026Certain vehicles may have a condition that could cause the cylinder 2 glow plug to fail. If this failure occurs, the Malfunction Indicator…
N262548050Service campaignApr 24, 2026Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator L…
N252494003-02Service campaignJan 21, 2026Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have…
25-NA-339Service bulletinNov 6, 2025Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified s…
22-NA-007Service bulletinOct 4, 2025This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Char…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 10-06-05-002M a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 10-06-05-002M repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 10-06-05-002M cover?

The manufacturer filed it against 96 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2022 Chevrolet Colorado, 2021 Chevrolet Colorado and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.