Volvo service campaign S10303
Volvo filed this with NHTSA as a service campaign dated Apr 15, 2025, received Mar 27, 2025, about the unknown or other — 3 documents under this number. It names 76 model years (2016–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customer’s key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S10303 | Service campaign | Apr 15, 2025 | 11020438 | not yet checked |
| S10303 | Service campaign | Feb 21, 2025 | 11016002 | not yet checked |
| S10303 | Service campaign | Feb 13, 2025 | 11015994 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 31 more model years on this site.
Also filed against model years this site has no page for: 2022 Volvo Duplicate C40BEV; 2023 Volvo Duplicate C40BEV; 2024 Volvo Duplicate C40BEV; 2025 Volvo Duplicate C40BEV; 2024 Volvo NO Such Model Year EX90.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo S10303 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S10303 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does S10303 cover?
The manufacturer filed it against 76 model years: 2025 Volvo EC40, 2025 Volvo EX30, 2025 Volvo EX40, 2025 Volvo EX90, 2025 Volvo S60, 2024 Volvo S60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.