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2020 Volvo XC60

Plug-in hybridGas
Small Sport Utility Vehicle 4WD
4 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
42 / 100 from the NHTSA recall record
Recalls1 critical7
Complaintsowner reports to NHTSA23
Crash ratingNHTSA overall5★
Fuel economybest combined, EPA27 mpg
202720262025202420232022202120202019201820172016

The 2020 Volvo XC60 is sold in the U.S. as a plug-in hybrid and gas compact SUV with 4 EPA-rated configurations. The most efficient version, the XC60 AWD PHEV, is EPA-rated at 27 mpg combined. NHTSA lists 7 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 23 complaints, most often about the electrical system. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
XC60 AWD PHEVPlug-in hybridAWD2.0L 4-cyl turbo + 34 and 65 kW 3-phase Sync.262827 (34 MPGe blended)19 mi electric573 h$2,850
XC60 FWDGasFWD2.0L 4-cyl turbo222924———$3,250
XC60 AWDGasAWD2.0L 4-cyl turbo202723———$3,350
XC60 AWDGasAWD2.0L 4-cyl turbo202723———$3,350

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41947, 41502, 41508, 41522.

Factory warranty running out?

The 2020 Volvo XC60 is in the years where high-voltage electronics and module repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (7)

Source: NHTSA recall database
!critical

Electrical System

R10312
7,483 vehicles
ProblemVolvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.RiskA short circuit in a high-voltage battery increases the risk of a fire.FixOwners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
NHTSA campaign 25V179000reported Mar 24, 2025Volvo Car USA, LLC
▲high

Service Brakes, Hydraulic

R10289
291 vehicles
ProblemVolvo Car USA, LLC (Volvo Car) is recalling certain 2020 S60, V60, S90I, XC60 and XC90 hybrid vehicles. The pushrod screw joint, connecting to the brake pedal to the hydraulic brake unit, may be loose.RiskA loose brake pedal can result in a loss of braking function, increasing the risk of a crash.FixDealers will tighten the brake pedal pushrod screw joint, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10289.
NHTSA campaign 24V788000reported Oct 23, 2024Volvo Car USA, LLC
▲high

Steering

R10213
74 vehicles
ProblemVolvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.RiskA screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.FixDealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
NHTSA campaign 23V001000reported Jan 5, 2023Volvo Car USA, LLC
▲high

Service Brakes, Hydraulic

R10120
9 vehicles
ProblemVolvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.RiskSeparation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.FixDealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
NHTSA campaign 21V716000reported Sep 15, 2021Volvo Car USA, LLC
▲high

Fuel System, Gasoline

R10100
85,550 vehicles
ProblemVolvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.RiskFailure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.FixDealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
NHTSA campaign 21V414000reported Jun 2, 2021Volvo Car USA, LLC
▲high

Visibility

R10044
87,226 vehicles
ProblemVolvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.RiskThe risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.FixVolvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
NHTSA campaign 20V503000reported Aug 25, 2020Volvo Car USA LLC
○minor

Forward Collision Avoidance

R29998
121,605 vehicles
ProblemVolvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.RiskIf the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.FixVolvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
NHTSA campaign 20V144000reported Mar 12, 2020Volvo Car USA LLC

NHTSA defect investigations

Electrical System:Propulsion System — Pedestrian alert sounds closed

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt

Opened Jan 27, 2023 · closed Aug 7, 2023 · action DP22005

Owner complaints

Source: NHTSA complaint database
23complaints filed

0 involved a crash · 0 a fire · 2 injuries · 0 deaths reported

Filed per year: 2020: 3 · 2021: 2 · 2022: 4 · 2023: 3 · 2024: 4 · 2025: 2 · 2026: 5

Most-cited components

Electrical System9
Unspecified5
Service Brakes4
Air Bags2
Engine2
Wheels2

What owners describe

“On July 28, 2026, while driving my 2020 Volvo XC60 T8 Polestar Engineered, the vehicle repeatedly displayed “Hybrid system failure – Service required,â€� together with the check-engine light and hybrid/battery warning indicators. The warning repeatedly reappeared while the vehicle was being driven. I brought the ve…”Aug 22, 2026 · Fuel/Propulsion System · NHTSA owner report
“Recall identified over a year ago during Q1 2025. Manufacturer and dealer have failed to provide appropriate updates for the repair, and no ETA has been given for repair. The only direction received from manufacturer and dealer was to not plug in the vehicle until the recall is completed. So as it stands, I paid for a …”Jun 19, 2026 · Electrical System · NHTSA owner report
“The seal on my 2020 Volvo XC60 moonroof allowed water to leak under the floorboards. My car is only 6 years old. We had a lot of rain over a short period and I noticed the sound of water sloshing around under the floor. Nothing was wet inside the car. My Check Engine light came on as well. I took it to the Volvo servic…”Jun 9, 2026 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★★★★★★★★★★★☆15%
SUV AWD★★★★★★★★★★★★★★★★★★★☆15%
SUV FWD★★★★★★★★★★★★★★★★★★★☆16%

NHTSA New Car Assessment Program. Standard driver-assist: lane departure warning.

Other XC60 model years

A

2027 Volvo XC60

0 recalls · 0 complaints

B

2026 Volvo XC60

3 recalls · 14 complaints

B

2025 Volvo XC60

4 recalls · 33 complaints

A

2024 Volvo XC60

3 recalls · 23 complaints

D

2023 Volvo XC60

6 recalls · 52 complaints

F

2022 Volvo XC60

7 recalls · 73 complaints

F

2021 Volvo XC60

5 recalls · 47 complaints

F

2019 Volvo XC60

8 recalls · 36 complaints

D

2018 Volvo XC60

5 recalls · 36 complaints

C

2017 Volvo XC60

4 recalls · 16 complaints

C

2016 Volvo XC60

3 recalls · 38 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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