Porsche bulletin No. D698
What it saysParts information for parts withdrawal involving the windscreen. NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Sep 18, 2024, received Oct 7, 2024, about the visibility/wiper. It names 97 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationParts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. D698 | Service bulletin | Sep 18, 2024 | 11008603 | PDF, 288 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 992845011Q | Windscreen All parts before WE-Date | — | eBay Motors → |
| 992845011AN | Windscreen All parts before WE-Date | — | eBay Motors → |
| 992845011S | Windscreen All parts before WE-Date | — | eBay Motors → |
| 992845011AM | Windscreen All parts before WE-Date | — | eBay Motors → |
| 992845011BL | Windscreen All parts before WE-Date | — | eBay Motors → |
| 992845011DB | Windscreen All parts before WE-Date | — | eBay Motors → |
| 992845047DY | Windscreen All parts before WE-Date | — | eBay Motors → |
| 992845047FY | Windscreen All parts before WE-Date | — | eBay Motors → |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Porsche’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 20 more on this site: 2018 Porsche Macan, 2017 Porsche Macan, 2016 Porsche Macan, 2025 Porsche Panamera, 2024 Porsche Panamera, 2023 Porsche Panamera, 2022 Porsche Panamera, 2021 Porsche Panamera, 2020 Porsche Panamera, 2019 Porsche Panamera, 2018 Porsche Panamera, 2017 Porsche Panamera, 2016 Porsche Panamera, 2026 Porsche Taycan, 2025 Porsche Taycan, 2024 Porsche Taycan, 2023 Porsche Taycan, 2022 Porsche Taycan, 2021 Porsche Taycan, 2020 Porsche Taycan.
Also filed against model years this site has no page for: 2017 Porsche 718; 2017 Porsche 718 Boxster S; 2018 Porsche 718 Boxster S; 2019 Porsche 718 Boxster S; 2017 Porsche 718 Cayman S; 2018 Porsche 718 Cayman S; 2019 Porsche 718 Cayman S; 2018 Porsche 718 Spyder; 2019 Porsche 718 Spyder; 2016 Porsche 918 Spyder; 2020 Porsche Baby Seat Latch; 2021 Porsche Baby Seat Latch; 2022 Porsche Baby Seat Latch; 2023 Porsche Baby Seat Latch; 2023 Porsche Carrera; 2023 Porsche Carrera 4; 2023 Porsche Carrera 4 GTS; 2023 Porsche Carrera 4S; 2023 Porsche Carrera GTS; 2023 Porsche Carrera S; 2021 Porsche Cayman GT4; 2021 Porsche Cayman GTS; 2023 Porsche Edition 50 Year; 2020 Porsche Junior Seat; 2021 Porsche Junior Seat; 2022 Porsche Junior Seat; 2023 Porsche Junior Seat; 2024 Porsche Junior Seat; 2017 Porsche Redundant Boxster; 2020 Porsche Redundant Boxster; 2021 Porsche Redundant Boxster; 2022 Porsche Redundant Boxster; 2020 Porsche Redundant Cayenne E-Hybrid; 2021 Porsche Redundant Cayman; 2022 Porsche Redundant Cayman; 2023 Porsche Redundant Cayman GT4; 2022 Porsche Redundant Cayman GTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 60 model years this bulletin names have filed 792 complaints with NHTSA since 2015. 20 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The rear window seal is severely breaking apart, severely cracked and others are melting. This may affect condensation inside the vehicle and potentially be a safety hazard. Several reports on this problem can be seen at porsche forums. I believe this is a manufacturing defect and is a potential safety hazard on many porsche vehicles
2017 Porsche 911 · Visibility/Wiper · filed with NHTSA Dec 17, 2024 · ODI 11631125
I was driving home in my 2024 Porsche Macan 4 EV, at about 65 miles per hour on a divided highway. I had my climate control set to 75 degrees on both the driver and passenger side of the vehicle. I believe that the air conditioning was set to off. I also had the drivers seat heated at the max setting. I was alone in my vehicle.
2024 Porsche Macan · Visibility/Wiper · filed with NHTSA Oct 28, 2025 · ODI 11696217
I have almost collided in several instances due to the rear backup camera. It is almost useless after Porsche authorized dealer repair. It is now a defective back up camera. Dealer said when they repaired rear of my vehicle they did a software update and the rear camera update caused the visibility to dramatically decrease.
2016 Porsche Panamera · Visibility/Wiper · filed with NHTSA Sep 30, 2019 · ODI 11265215
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group64 other manufacturer communications filed against these Porsche models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| No. 34-26 | Service bulletin | Sep 29, 2026 | Manufacturer's Certificate for Approval: Wheels and Tires. Note that this bulletin covers MY25+ 911 GT3, GT3 Touring, and GT3 S/C |
| No. 96-26 | Service bulletin | Sep 24, 2026 | Symptom-based workshop manual for Noises from Front Wiper Blade |
| No. 198-23-1 | Service bulletin | Sep 23, 2026 | Technical Information for Cracking on Roof Module: Procedure for Damage Documentation |
| No. 37-26 | Service bulletin | Sep 22, 2026 | Symptom based workshop manual for Information Messages Regarding Assistance System Failures, Fault Memory Entry: Implausible Chassis Number… |
| 43-26 | Warranty extension | Sep 1, 2026 | Technical Information for Warranty Extension for Front Door Wiring Harness related to Real Top View (RTV) issues |
| No. 80-26 | Service bulletin | Aug 25, 2026 | Symptom-based workshop manual for Reworking Squeaking and/or Creaking Noises from the Panoramic Roof Area - Roof Module and Roof Trim Panel |
| WTL3 | Service campaign | Aug 21, 2026 | Technical Information for Workshop Campaign WTL3 - Replacing Seal for Roof Module. Note that this Campaign is only applicable to all Cayenne… |
| No. 76-26 | Service bulletin | Aug 18, 2026 | Technical Information for Replacement Requirement for Left Door Window Pane - Change of Supplier: Using the Door Window Panes of the 911… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. D698 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. D698 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. D698 cover?
The manufacturer filed it against 97 model years: 2024 Porsche 718, 2023 Porsche 718, 2022 Porsche 718, 2021 Porsche 718, 2020 Porsche 718, 2024 Porsche 911 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.