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Manufacturer communication · Service bulletin

Audi bulletin A9124942073582_1

What it saysThis bulletin provides general troubleshooting for connection complaints related to Apple CarPlay. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Apr 4, 2024, received May 6, 2024. It names 197 model years (2018–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides general troubleshooting for connection complaints related to Apple CarPlay.

Kind Service bulletin Manufacturer date Apr 4, 2024 Received by NHTSA May 6, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9124942073582_1Service bulletinApr 4, 202410253283PDF, 669 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 156 more on this site: 2024 Audi A8, 2023 Audi A8, 2022 Audi A8, 2021 Audi A8, 2020 Audi A8, 2019 Audi A8, 2018 Audi A8, 2018 Audi Allroad, 2025 Audi Q3, 2024 Audi Q3, 2023 Audi Q3, 2022 Audi Q3, 2021 Audi Q3, 2020 Audi Q3, 2019 Audi Q3, 2018 Audi Q3, 2025 Audi Q4 e-tron, 2024 Audi Q4 e-tron, 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron, 2025 Audi Q5, 2024 Audi Q5, 2023 Audi Q5, 2022 Audi Q5, 2021 Audi Q5, 2020 Audi Q5, 2019 Audi Q5, 2018 Audi Q5, 2025 Audi Q7, 2024 Audi Q7, 2023 Audi Q7, 2022 Audi Q7, 2021 Audi Q7, 2020 Audi Q7, 2019 Audi Q7, 2018 Audi Q7, 2025 Audi Q8, 2024 Audi Q8, 2023 Audi Q8, 2022 Audi Q8, 2021 Audi Q8, 2020 Audi Q8, 2019 Audi Q8, 2025 Audi Q8 e-tron, 2024 Audi Q8 e-tron, 2023 Audi R8, 2022 Audi R8, 2021 Audi R8, 2020 Audi R8, 2018 Audi R8, 2025 Audi RS, 2024 Audi RS, 2023 Audi RS, 2022 Audi RS, 2021 Audi RS, 2020 Audi RS, 2019 Audi RS, 2018 Audi RS 3, 2018 Audi RS 5, 2018 Audi RS 7, 2025 Audi RS Q8, 2024 Audi RS Q8, 2023 Audi RS Q8, 2022 Audi RS Q8, 2021 Audi RS Q8, 2020 Audi RS Q8, 2024 Audi RS e-tron GT, 2023 Audi RS e-tron GT, 2022 Audi RS e-tron GT, 2026 Audi S e-tron, 2025 Audi S3, 2024 Audi S3, 2023 Audi S3, 2022 Audi S3, 2020 Audi S3, 2019 Audi S3, 2018 Audi S3, 2025 Audi S4, 2024 Audi S4, 2023 Audi S4, 2022 Audi S4, 2021 Audi S4, 2020 Audi S4, 2019 Audi S4, 2018 Audi S4, 2025 Audi S5, 2024 Audi S5, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2020 Audi S5, 2019 Audi S5, 2018 Audi S5, 2025 Audi S6, 2024 Audi S6, 2023 Audi S6, 2022 Audi S6, 2021 Audi S6, 2020 Audi S6, 2018 Audi S6, 2025 Audi S7, 2024 Audi S7, 2023 Audi S7, 2022 Audi S7, 2021 Audi S7, 2020 Audi S7, 2018 Audi S7, 2025 Audi S8, 2024 Audi S8, 2023 Audi S8, 2022 Audi S8, 2021 Audi S8, 2020 Audi S8, 2018 Audi S8, 2025 Audi SQ5, 2024 Audi SQ5, 2023 Audi SQ5, 2022 Audi SQ5, 2021 Audi SQ5, 2020 Audi SQ5, 2019 Audi SQ5, 2018 Audi SQ5, 2025 Audi SQ7, 2024 Audi SQ7, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2020 Audi SQ7, 2025 Audi SQ8, 2024 Audi SQ8, 2023 Audi SQ8, 2022 Audi SQ8, 2021 Audi SQ8, 2020 Audi SQ8, 2025 Audi SQ8 e-tron, 2024 Audi SQ8 e-tron, 2023 Audi TT, 2022 Audi TT, 2021 Audi TT, 2020 Audi TT, 2019 Audi TT, 2022 Audi TT RS, 2019 Audi TT RS, 2018 Audi TT RS, 2018 Audi TT Roadster, 2021 Audi TTS, 2020 Audi TTS, 2023 Audi TTS Coupe, 2022 Audi TTS Coupe, 2019 Audi TTS Coupe, 2018 Audi TTS Coupe, 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2020 Audi e-tron, 2019 Audi e-tron.

Also filed against model years this site has no page for: 2020 Audi RS 5.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 196 model years this bulletin names have filed 2,696 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9124942073582_1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9124942073582_1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9124942073582_1 cover?

The manufacturer filed it against 197 model years: 2025 Audi A3, 2024 Audi A3, 2023 Audi A3, 2022 Audi A3, 2020 Audi A3, 2019 Audi A3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.