Volvo bulletin TJ31543
What it saysThis is a technical journal: this journal is a guide for performing software downloads. NHTSA’s full summary ↓
Volvo filed this with NHTSA as a service bulletin dated Oct 22, 2024, received Jan 13, 2017, about the electrical system — 3 documents under this number. It names 72 model years (2016–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Volvo bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTHIS IS A TECHNICAL JOURNAL: THIS JOURNAL IS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. SERVICE: *SEE GUIDE UPDATED OCT. 12, 2016 FOR RELEVANT P5/SPA SOFTWARE DOWNLOAD INFORMATION: P5_SPA_SW_GUIDE. PDF SEE VIDA SOFTWARE TAB FOR ALL OTHER VEHICLES. THE ATTACHED CHECKLISTS CAN BE USED FOR RESTORING CUSTOMER SETTINGS, WHERE APPLICABLE.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TJ31543 | Service bulletin | Oct 22, 2024 | 11009811 | |
| TJ31543 | Service bulletin | Nov 30, 2023 | 10249344 | not found |
| TJ31543 | Service bulletin | Oct 21, 2016 | 10088666 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the software for the 2025 EC40 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themand 28 more on this site: 2025 Volvo XC40, 2024 Volvo XC40, 2023 Volvo XC40, 2022 Volvo XC40, 2021 Volvo XC40, 2020 Volvo XC40, 2019 Volvo XC40, 2025 Volvo XC60, 2024 Volvo XC60, 2023 Volvo XC60, 2022 Volvo XC60, 2021 Volvo XC60, 2020 Volvo XC60, 2019 Volvo XC60, 2018 Volvo XC60, 2017 Volvo XC60, 2016 Volvo XC60, 2016 Volvo XC70, 2025 Volvo XC90, 2024 Volvo XC90, 2023 Volvo XC90, 2022 Volvo XC90, 2021 Volvo XC90, 2020 Volvo XC90, 2019 Volvo XC90, 2018 Volvo XC90, 2017 Volvo XC90, 2016 Volvo XC90.
Also filed against model years this site has no page for: 2022 Volvo Duplicate C40BEV; 2023 Volvo Duplicate C40BEV; 2024 Volvo Duplicate C40BEV; 2025 Volvo Duplicate C40BEV.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Volvo bulletins for one of these models
A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 68 model years this bulletin names have filed 1,531 complaints with NHTSA since 2015. 457 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Volvo XC90, the 37 owners who gave an odometer reading for Electrical System reported it at a median of 11,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
My car has a Google system which fails to operate correctly & needs many system reboots. I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere…
2022 Volvo V90 · Electrical System · filed with NHTSA Nov 20, 2022 · ODI 11494317
Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker…
2024 Volvo S60 · Electrical System · filed with NHTSA Aug 27, 2026 · ODI 11760181
After two days of ownership and 148 miles, the car threw a check engine light w/ the following message: "SLOW DOWN. The vehicle will reduce speed. Propulsion system failure." followed by, "Propulsion system service required.". This consequently causes the car to go into 'limp mode' unexpectedly while driving, drastically reducing speed.
2024 Volvo V60 · Electrical System · filed with NHTSA Mar 8, 2024 · ODI 11576180
In depth: 2016 Volvo XC90 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group118 other manufacturer communications filed against these Volvo models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volvo list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S10393 | Service campaign | Sep 24, 2026 | Volvo Cars has decided that all cars, concerned by this QB, shall be upgraded in accordance with this QB, at first workshop visit. To get th… |
| 37436.4.0 | Service bulletin | Sep 12, 2026 | This is a Technical Journal: Vehicle Fails to Charge on All AC and DC Chargers. Start fault tracing by checking the following: 1.The conditi… |
| 37435.2.0 | Service bulletin | Sep 12, 2026 | This is a Technical Journal: Vehicle Fails To Charge On Certain DC Chargers. Check if the vehicle's software is the latest version. If not t… |
| 37373.8.0 | Service bulletin | Jul 28, 2026 | This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the… |
| 36863.4.0 | Service bulletin | Jul 28, 2026 | This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate u… |
| 37373.7.0 | Service bulletin | May 22, 2026 | This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and th… |
| 37103.6.0 | Service bulletin | May 13, 2026 | This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| 37478.1.2 | Service bulletin | May 7, 2026 | This is a TJ - Text plus 1 PDF - If a customer experiences an Electric System Limited message along with reduced performance, and there are… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo TJ31543 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TJ31543 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TJ31543 cover?
The manufacturer filed it against 72 model years: 2025 Volvo EC40, 2025 Volvo EX30, 2025 Volvo EX40, 2025 Volvo EX90, 2024 Volvo S60, 2023 Volvo S60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.