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Manufacturer communication · Service bulletin

Volvo bulletin 36496.10.0

What it saysThis is a Technical Journal: Intermittent knocking noise during acceleration. NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service bulletin dated May 7, 2026, received Jun 8, 2026, about the power train. It names 73 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

Kind Service bulletin Manufacturer date May 7, 2026 Received by NHTSA Jun 8, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
36496.10.0Service bulletinMay 7, 202611033734PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
36013446Left front—eBay Motors →
36013447Right front—eBay Motors →

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Volvo’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 32 more on this site: 2020 Volvo V90, 2019 Volvo V90, 2018 Volvo V90, 2017 Volvo V90, 2026 Volvo XC40, 2025 Volvo XC40, 2024 Volvo XC40, 2023 Volvo XC40, 2022 Volvo XC40, 2021 Volvo XC40, 2020 Volvo XC40, 2019 Volvo XC40, 2026 Volvo XC60, 2025 Volvo XC60, 2024 Volvo XC60, 2023 Volvo XC60, 2022 Volvo XC60, 2021 Volvo XC60, 2020 Volvo XC60, 2019 Volvo XC60, 2018 Volvo XC60, 2026 Volvo XC90, 2025 Volvo XC90, 2024 Volvo XC90, 2023 Volvo XC90, 2022 Volvo XC90, 2021 Volvo XC90, 2020 Volvo XC90, 2019 Volvo XC90, 2018 Volvo XC90, 2017 Volvo XC90, 2016 Volvo XC90.

Also filed against model years this site has no page for: 2025 Volvo C40BEV.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 72 model years this bulletin names have filed 1,494 complaints with NHTSA since 2015. 28 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The vehicle is a battery electric that relies on its 12V battery to start and operate. My wife and I were driving the vehicle and began to stop in a let hand turn lane when it shuddered violently and stopped without any ability to move forward or in reverse - an emergency message appeared in the dash display indicating a 12V battery…

2021 Volvo XC40 · Power Train · filed with NHTSA Mar 11, 2023 · ODI 11511344

Upon driving a symbol with a turtle and engine cation sign flashed upon the dash displaying and reading reduced power train mode as this is being shown on dash the passenger next to me smelt smoke as we next seen smoke coming from the air conditioning system we immediately pulled over to the safest spot out of the ongoing traffic as…

2019 Volvo XC90 · Power Train · filed with NHTSA Dec 10, 2025 · ODI 11704235

The contact owns a 2021 Volvo XC90. The contact stated that upon shifting to Drive(D) while the vehicle was on an incline, the vehicle rolled back before moving forward as intended. The contact stated that the failure had been recurring, causing the vehicle to hit a garage door and a brick mailbox on two different occasions.

2021 Volvo XC90 · Power Train · filed with NHTSA Mar 13, 2026 · ODI 11724066

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

44 other manufacturer communications filed against these Volvo models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Volvo list.

NumberKindDatedNHTSA’s summary
37504.3.0Service bulletinSep 19, 2026This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and IEM P0A7A48 is stored…
36774.4.0Service bulletinSep 17, 2026This is a Technical Journal: Text plus 1 PDF -- DTC TCM P277C07 set. If the TCM DTC listed below is set, A new transmission hardware solutio…
36894.5.2Service bulletinSep 9, 2026This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
37871.1.0Service bulletinJul 11, 2026This is a TJ - Text only no attachments - During the first year in production of the new engines, with the updated transmission calibration…
36774.3.0Service bulletinJun 10, 2026This is a Technical Journal: DTC TCM P277C07 set. If the TCM DTC listed below is set, A new transmission hardware solution has been introduc…
37299Service bulletinFeb 4, 2026This a Technical Journal plus 1 mp4 file If a customer experiences noise from the rear of the vehicle, often generated at low speeds and dur…
37140Service bulletinJan 15, 2026This is a Technical Journal, Text and mp3 - Listen to the attached sound file, TJ-37140_1.mp, as an example of this noise.…
37504Service bulletinDec 20, 2025This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and IEM P0A7A48 is stored…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo 36496.10.0 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 36496.10.0 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 36496.10.0 cover?

The manufacturer filed it against 73 model years: 2024 Volvo C40, 2023 Volvo C40, 2022 Volvo C40, 2026 Volvo EC40, 2025 Volvo EC40, 2026 Volvo EX30 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.