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Manufacturer communication · Service bulletin

Hyundai bulletin 23-EM-005H

Hyundai filed this with NHTSA as a service bulletin dated Oct 13, 2023, received Dec 15, 2023, about the engine and engine cooling. It names 94 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

Kind Service bulletin Manufacturer date Oct 13, 2023 Received by NHTSA Dec 15, 2023 Components Engine And Engine Cooling

Document filed under this number

DocumentKindDatedNHTSA id
23-EM-005HService bulletinOct 13, 202310247189

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 23-EM-005H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-EM-005H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 23-EM-005H cover?

The manufacturer filed it against 94 model years: 2022 Hyundai Accent, 2021 Hyundai Accent, 2020 Hyundai Accent, 2019 Hyundai Accent, 2018 Hyundai Accent, 2017 Hyundai Accent and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.