Audi bulletin A9123512065728_6
What it saysThis bulletin provides information when the MMI screen is blank in MIB3 with Apple CarPlay. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Nov 22, 2023, received Dec 6, 2023, about the communication. It names 153 model years (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information when the MMI screen is blank in MIB3 with Apple CarPlay.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123512065728_6 | Service bulletin | Nov 22, 2023 | 10246206 | PDF, 352 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themand 111 more on this site: 2020 Audi Q3, 2025 Audi Q4 e-tron, 2024 Audi Q4 e-tron, 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron, 2025 Audi Q5, 2024 Audi Q5, 2023 Audi Q5, 2022 Audi Q5, 2021 Audi Q5, 2020 Audi Q5, 2025 Audi Q7, 2024 Audi Q7, 2023 Audi Q7, 2022 Audi Q7, 2021 Audi Q7, 2020 Audi Q7, 2025 Audi Q8, 2024 Audi Q8, 2023 Audi Q8, 2022 Audi Q8, 2021 Audi Q8, 2020 Audi Q8, 2023 Audi R8, 2022 Audi R8, 2021 Audi R8, 2020 Audi R8, 2025 Audi RS, 2024 Audi RS, 2023 Audi RS, 2022 Audi RS, 2021 Audi RS, 2020 Audi RS, 2025 Audi RS Q8, 2024 Audi RS Q8, 2023 Audi RS Q8, 2022 Audi RS Q8, 2021 Audi RS Q8, 2020 Audi RS Q8, 2024 Audi RS e-tron GT, 2023 Audi RS e-tron GT, 2022 Audi RS e-tron GT, 2026 Audi S e-tron, 2025 Audi S3, 2024 Audi S3, 2023 Audi S3, 2022 Audi S3, 2020 Audi S3, 2025 Audi S4, 2024 Audi S4, 2023 Audi S4, 2022 Audi S4, 2021 Audi S4, 2020 Audi S4, 2025 Audi S5, 2024 Audi S5, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2020 Audi S5, 2025 Audi S6, 2024 Audi S6, 2023 Audi S6, 2022 Audi S6, 2021 Audi S6, 2020 Audi S6, 2025 Audi S7, 2024 Audi S7, 2023 Audi S7, 2022 Audi S7, 2021 Audi S7, 2020 Audi S7, 2025 Audi S8, 2024 Audi S8, 2023 Audi S8, 2022 Audi S8, 2021 Audi S8, 2020 Audi S8, 2025 Audi SQ5, 2024 Audi SQ5, 2023 Audi SQ5, 2022 Audi SQ5, 2021 Audi SQ5, 2020 Audi SQ5, 2025 Audi SQ7, 2024 Audi SQ7, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2020 Audi SQ7, 2025 Audi SQ8, 2024 Audi SQ8, 2023 Audi SQ8, 2022 Audi SQ8, 2021 Audi SQ8, 2020 Audi SQ8, 2023 Audi TT, 2022 Audi TT, 2021 Audi TT, 2020 Audi TT, 2022 Audi TT RS, 2021 Audi TTS, 2020 Audi TTS, 2023 Audi TTS Coupe, 2022 Audi TTS Coupe, 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2024 Audi e-tron GT, 2023 Audi e-tron GT, 2022 Audi e-tron GT.
Also filed against model years this site has no page for: 2025 Audi E-Tron; 2025 Audi E-Tron GT.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 151 model years this bulletin names have filed 1,529 complaints with NHTSA since 2015. 687 of them name Electrical System, Communication — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
BSG/alternator faulty. Started displaying “electrical malfunction!” Had to stop immediately before immediate shut down on road. Problem had been known on hybrid models of Audi specially larger models. Recall/TSB have been opened for those vehicles. Vehicle was inspected by dealership. No prior warning other than that immediate red warning
2023 Audi A3 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765831
Audi’s wireless charging pad in 2021–2024 A4/A5/Q5 models: •Overheats the phone •Triggers a thermal radio throttle •iPhone temporarily disables Bluetooth hardware •Audi MMI sees that and throws: “Bluetooth function is currently unavailable.” •Wireless CarPlay collapses because it needs Bluetooth + WiFi Direct •Audio goes dead along with…
2024 Audi A5 · Electrical System · filed with NHTSA Nov 25, 2025 · ODI 11701394
Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle wouldn't start so…
2020 Audi Q5 · Electrical System · filed with NHTSA Aug 21, 2026 · ODI 11758407
In depth: 2020 Audi A4 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the communication
Source: same model, same component group6 other manufacturer communications filed against these Audi models under the same component group (communication), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SM C-2023 | Service bulletin | Dec 20, 2023 | This special notice is to inform dealers to return the parts listed only order the successor parts going forward. |
| A9123492056076_2 | Service bulletin | Nov 17, 2023 | This bulletin provides information when there is no diagnostics communication to the telematics control module in vehicles with ConBox low… |
| A9123362070942_2 | Service bulletin | Oct 26, 2023 | This bulletin provides information for when there is no diagnostic communication to the telematics control module (ConBox); DTC U142100. |
| A9723982070383_2 | Service bulletin | Jul 26, 2023 | This bulletin provides information for when the diagnostic tester does not communicate with the vehicle via the OBD socket due to widened co… |
| A9123152070942_1 | Service bulletin | Jul 19, 2023 | This bulletin provides information for when there is no diagnostic communication to the telematics control module (ConBox) DTC U142100. |
| A912308205607618 | Service bulletin | Jun 29, 2023 | Ths bulletin provides information for when no diagnostics communication to the telematics control module; DTC U142100 may be stored. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123512065728_6 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123512065728_6 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123512065728_6 cover?
The manufacturer filed it against 153 model years: 2025 Audi A3, 2024 Audi A3, 2023 Audi A3, 2022 Audi A3, 2020 Audi A3, 2025 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.