Audi bulletin A9723982070383_2
What it saysThis bulletin provides information for when the diagnostic tester does not communicate with the vehicle via the OBD socket due to widened contacts. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Jul 26, 2023, received Aug 4, 2023, about the communication. It names 5 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This bulletin provides information for when the diagnostic tester does not communicate with the vehicle via the OBD socket due to widened contacts.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9723982070383_2 | Service bulletin | Jul 26, 2023 | 10240223 | PDF, 370 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 000979011E | Individual wire | — | eBay Motors → |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 22 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the communication
Source: same model, same component group5 other manufacturer communications filed against these Audi models under the same component group (communication), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A9123512065728_6 | Service bulletin | Nov 22, 2023 | This bulletin provides information when the MMI screen is blank in MIB3 with Apple CarPlay. |
| A9123492056076_2 | Service bulletin | Nov 17, 2023 | This bulletin provides information when there is no diagnostics communication to the telematics control module in vehicles with ConBox low… |
| A9123362070942_2 | Service bulletin | Oct 26, 2023 | This bulletin provides information for when there is no diagnostic communication to the telematics control module (ConBox); DTC U142100. |
| A9123152070942_1 | Service bulletin | Jul 19, 2023 | This bulletin provides information for when there is no diagnostic communication to the telematics control module (ConBox) DTC U142100. |
| A912308205607618 | Service bulletin | Jun 29, 2023 | Ths bulletin provides information for when no diagnostics communication to the telematics control module; DTC U142100 may be stored. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9723982070383_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9723982070383_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9723982070383_2 cover?
The manufacturer filed it against 5 model years: 2023 Audi A4, 2023 Audi A5, 2023 Audi RS, 2023 Audi S4, 2023 Audi S5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 6 Jan 2022 – 21 Jun 2023 — the build date is on the certification label in the driver’s door jamb.