Audi bulletin A9023522059891_5
What it saysThis bulletin provides information for the Audi pre sense restricted function icon displayed after the engine is started. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Nov 10, 2023, received Dec 6, 2023, about the back over prevention. It names 152 model years (2017–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for the Audi pre sense restricted function icon displayed after the engine is started.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9023522059891_5 | Service bulletin | Nov 10, 2023 | 10245687 | PDF, 368 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themand 109 more on this site: 2023 Audi Q3, 2022 Audi Q3, 2021 Audi Q3, 2020 Audi Q3, 2025 Audi Q4 e-tron, 2024 Audi Q4 e-tron, 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron, 2025 Audi Q5, 2024 Audi Q5, 2023 Audi Q5, 2022 Audi Q5, 2021 Audi Q5, 2020 Audi Q5, 2019 Audi Q5, 2018 Audi Q5, 2025 Audi Q7, 2024 Audi Q7, 2023 Audi Q7, 2022 Audi Q7, 2021 Audi Q7, 2020 Audi Q7, 2019 Audi Q7, 2018 Audi Q7, 2017 Audi Q7, 2025 Audi Q8, 2024 Audi Q8, 2023 Audi Q8, 2022 Audi Q8, 2021 Audi Q8, 2020 Audi Q8, 2025 Audi RS, 2024 Audi RS, 2023 Audi RS, 2022 Audi RS, 2021 Audi RS, 2019 Audi RS, 2018 Audi RS 5, 2025 Audi RS Q8, 2024 Audi RS Q8, 2023 Audi RS Q8, 2022 Audi RS Q8, 2021 Audi RS Q8, 2020 Audi RS Q8, 2024 Audi RS e-tron GT, 2023 Audi RS e-tron GT, 2022 Audi RS e-tron GT, 2026 Audi S e-tron, 2025 Audi S4, 2024 Audi S4, 2023 Audi S4, 2022 Audi S4, 2021 Audi S4, 2020 Audi S4, 2019 Audi S4, 2018 Audi S4, 2025 Audi S5, 2024 Audi S5, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2020 Audi S5, 2019 Audi S5, 2018 Audi S5, 2025 Audi S6, 2024 Audi S6, 2023 Audi S6, 2022 Audi S6, 2021 Audi S6, 2020 Audi S6, 2025 Audi S7, 2024 Audi S7, 2023 Audi S7, 2022 Audi S7, 2021 Audi S7, 2020 Audi S7, 2025 Audi S8, 2024 Audi S8, 2023 Audi S8, 2022 Audi S8, 2021 Audi S8, 2020 Audi S8, 2025 Audi SQ5, 2024 Audi SQ5, 2023 Audi SQ5, 2022 Audi SQ5, 2021 Audi SQ5, 2020 Audi SQ5, 2019 Audi SQ5, 2018 Audi SQ5, 2025 Audi SQ7, 2024 Audi SQ7, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2020 Audi SQ7, 2025 Audi SQ8, 2024 Audi SQ8, 2023 Audi SQ8, 2022 Audi SQ8, 2021 Audi SQ8, 2020 Audi SQ8, 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2019 Audi e-tron, 2024 Audi e-tron GT, 2023 Audi e-tron GT, 2022 Audi e-tron GT.
Also filed against model years this site has no page for: 2025 Audi E-Tron; 2025 Audi E-Tron GT; 2025 Audi E-Tron Sportback.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 149 model years this bulletin names have filed 2,821 complaints with NHTSA since 2015. 160 of them name Back Over Prevention — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Two issues: The rear view camera is not reliable. It sometimes fails to engage or becomes covered up by another graphics layer such as the user authentication screen. In some cases it comes late or the steering angles lines are rendered very late or missing. Second, the forward ultrasound park assist chimes often do not chime.
2022 Audi Q3 · Back Over Prevention · filed with NHTSA Sep 7, 2024 · ODI 11613189
The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone.
2025 Audi A5 · Back Over Prevention · filed with NHTSA Jul 11, 2026 · ODI 11749728
Starting early 2025 with no changes or modifications or warning - the MMI system in my 2020 Audi A5 began spontanously rebooting. It appears to be rebooting regardless use or radio, CarPlay, or nothing - even after the recent factory reset. Reboots appear to occur at random - sometimes once in 40 mins, or every 3-4 mins.
2020 Audi A5 · Back Over Prevention · filed with NHTSA Jul 9, 2025 · ODI 11672135
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group13 other manufacturer communications filed against these Audi models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| AOS-25-28 | Service bulletin | Jun 5, 2025 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: Th… |
| A9624932070572_2 | Service bulletin | Mar 9, 2024 | This bulletin provides information when there is a failure of various assist systems (00A5 DTC B200FF4). |
| A9024802059971_2 | Service bulletin | Mar 8, 2024 | This bulletin provides information for when the camera for the front driver assist systems fails to calibrate. |
| A9124732073131_1 | Service bulletin | Feb 23, 2024 | This bulletin provides information when the DTC U178500: software error is stored passive/sporadic. |
| A9124612072873_1 | Service bulletin | Jan 30, 2024 | This bulletin provides information for when the volume control is not working with MIB3. |
| A9324392072822_1 | Service bulletin | Jan 23, 2024 | This bulletin provides information when there is a complaint about Q4 charging after combined update to 3.2.1.. |
| Circular 91EV | Service bulletin | Jan 19, 2024 | Audi has made a software update (version ME 3.2) for certain 2022 Audi vehicles manufactured within a specific period. The software update… |
| Dealer 91FN | Service bulletin | Jan 18, 2024 | 91FN Dealer Communication - Affected vehicles will receive the latest software version via a software update. This software contains an opti… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9023522059891_5 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9023522059891_5 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9023522059891_5 cover?
The manufacturer filed it against 152 model years: 2025 Audi A4, 2024 Audi A4, 2023 Audi A4, 2022 Audi A4, 2021 Audi A4, 2020 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.