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Federal filingsHome›Recalls› 25V720000
NHTSA campaign 25V720000 · manufacturer recall 67C, B3C, C9C

2018–2026 Ram ProMaster: engine and engine cooling recall

Electrical circuits that overheat increase the risk of a fire.

critical 300,691 vehicles affected 35% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. Risk Electrical circuits that overheat increase the risk of a fire. Fix Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Reported to NHTSA Oct 23, 2025 by Chrysler (FCA US, LLC), owners notified Dec 11, 2025.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

The filing explicitly states the overheating electrical circuit increases the risk of fire, which meets the critical threshold for a thermal event.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Special tools

  • NPN wiTECH MicroPod II / MDP NPN Laptop Computer NPN wiTECH Software SAFETY RECALL NORTH AMERICA Engine Compartment Fire
  • FCA US LLC _________________________________________________________ Strictly respect STELLANTIS Group safety, cleanline

The advisory, as filed: “This reimbursement is limited to the number of days from the date of the stop sale to the date that the remedy was made available.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 67C, B3C, C9C). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 25V720000

Vehicles built Jul 20, 2017 to Oct 17, 2025 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 35%

of the campaign

4 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 25V720000 · the manufacturer calls it 67C, B3C, C9C

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 67C, B3C, C9C the same recall as 25V720000?

Yes. 67C, B3C, C9C is the number Chrysler (FCA US, LLC) uses for this campaign in its own paperwork and in the letter it sends owners. 25V720000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jul 20, 2017 to Oct 17, 2025. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Chrysler (FCA US, LLC) says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.