Ram warranty extension D-23-24 REV.B
What it saysB TERMINATION of 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns NHTSA’s full summary ↓
Ram filed this with NHTSA as a warranty extension dated Oct 30, 2025, received Nov 5, 2025, about the power train — 1 document under this number: 108254. It names 3 model years (2019–2021). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.
D-23-24 Rev. B TERMINATION of 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns
One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 108254 | Warranty extension | Oct 30, 2025 | 11025046 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 224 complaints with NHTSA since 2015. 52 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and stopped the vehicle.
2021 Ram ProMaster · Power Train · filed with NHTSA Nov 25, 2024 · ODI 11627330
The contact owns a 2020 Ram Promaster 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and the transmission downshifted unexpectedly. The check engine warning light illuminated. In addition, while shifted in reverse(R), the vehicle failed to function as intended.
2020 Ram ProMaster · Power Train · filed with NHTSA Feb 5, 2026 · ODI 11716001
The contact owns a 2019 Ram Promaster 2500. The contact stated that the vehicle failed to reverse as needed with the check engine warning light illuminated. The contact then received notification of NHTSA Campaign Number: 23V301000 (Power Train) however, the part to do the recall repair was unavailable.
2019 Ram ProMaster · Power Train · filed with NHTSA Jul 3, 2023 · ODI 11530174
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group9 other manufacturer communications filed against the Ram ProMaster under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 21-040-25 | Service bulletin | Oct 2, 2025 | 948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehic… |
| 9100419 Rev 1 | Service bulletin | Feb 24, 2025 | TRANS WITH TORQUE CONVERT Transmission failures "after" 44A/61A has been completed are not recall related. Service transmission part numbers… |
| 9100418 Rev 1 | Service bulletin | Feb 24, 2025 | "TRANS KIT WITH TORQUE Transmission failures ""after"" 44A/61A has been completed are not recall related. Service transmission part numbers… |
| 9100436 | Service bulletin | Dec 10, 2024 | TRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly for Part numbers R82… |
| 9100423 | Service bulletin | Oct 9, 2024 | Trans Kit with Torque Converte Note: When ordering this transmission, dealer must include the VIN in "Order Entry." Orders without a VIN may… |
| 18-075-24 | Service bulletin | Oct 8, 2024 | "Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
| 21-050-24 | Service bulletin | Sep 26, 2024 | "Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 21-044-24 | Service bulletin | Jul 17, 2024 | Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle m… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram D-23-24 REV.B a recall?
No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the D-23-24 REV.B repair free?
A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does D-23-24 REV.B cover?
The manufacturer filed it against 3 model years: 2021 Ram ProMaster, 2020 Ram ProMaster, 2019 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.