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NHTSA campaign 25V552000

2019–2021 Dodge and Ram: back over prevention recall

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

high219,577 vehicles affectedFMVSS 111

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.RiskA rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.FixDealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Reported to NHTSA Aug 26, 2025 by Chrysler (FCA US, LLC), owners notified Jul 21, 2026.

Which vehicles are covered

Source: NHTSA campaign 25V552000

Vehicles built May 2, 2019 to Nov 27, 2021 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2019 Dodge JourneyCompact SUVA1
2020 Dodge JourneyCompact SUVA1
2019 Ram ProMasterVanF9
2020 Ram ProMasterVanF5
2021 Ram ProMasterVanF8

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 25V552000 · the manufacturer calls it 59C

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built May 2, 2019 to Nov 27, 2021. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.