Volvo bulletin 37048
What it saysThis is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process NHTSA’s full summary ↓
Volvo filed this with NHTSA as a service bulletin dated Sep 5, 2024, received Oct 30, 2024, about the forward collision avoidance. It names 49 model years (2018–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 37048 | Service bulletin | Sep 5, 2024 | 11009496 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themand 9 more on this site: 2020 Volvo XC60, 2019 Volvo XC60, 2018 Volvo XC60, 2025 Volvo XC90, 2024 Volvo XC90, 2023 Volvo XC90, 2022 Volvo XC90, 2021 Volvo XC90, 2020 Volvo XC90.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 49 model years this bulletin names have filed 908 complaints with NHTSA since 2015. 120 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The infotainment will randomly overheat and a system warning will come on that begins cooling the cluster by turning on the air vents. I have taken the vehicle to Volvo several times to address the issue and they do a software update but the problem returns within a few weeks. The safety sensors will also randomly turn off while driving.
2022 Volvo V90 · Forward Collision Avoidance · filed with NHTSA Feb 27, 2026 · ODI 11720992
While backing out of garage, the car abruptly and violently braked. The driver was tossed forward. The rear camera showed nothing in the car's path and no alarms had been set off. Visual review confirmed the absence of anything in the path of the automobile. The automobile was purchased new about 7-10 days before this occurrence.
2023 Volvo XC60 · Forward Collision Avoidance · filed with NHTSA Feb 2, 2023 · ODI 11505210
The contact owns a 2024 Volvo S60. The contact stated that while attempting to park the vehicle in the garage, the vehicle rolled forward after releasing the accelerator pedal and the vehicle crashed into the garage door before the brake pedal was depressed. The Forward Collision Avoidance system failed to stop the vehicle.
2024 Volvo S60 · Forward Collision Avoidance · filed with NHTSA Oct 5, 2026 · ODI 11768989
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group4 other manufacturer communications filed against these Volvo models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 36048 | Service bulletin | Jul 31, 2025 | This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limi… |
| TJ31514.1.0 | Service bulletin | May 20, 2025 | this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for t… |
| D10260A | Service bulletin | Dec 13, 2023 | Volvo Cars investigations have identified that the wrong part number has been assembled for the FLC2 and you will not be able to perform PDS… |
| TJ36048.2.0 | Service bulletin | Oct 31, 2023 | Alleged issues with Intellisafe functionality. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo 37048 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 37048 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 37048 cover?
The manufacturer filed it against 49 model years: 2025 Volvo EC40, 2025 Volvo EX40, 2025 Volvo S60, 2024 Volvo S60, 2023 Volvo S60, 2022 Volvo S60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.