Volvo bulletin D10260A
What it saysVolvo Cars investigations have identified that the wrong part number has been assembled for the FLC2 and you will not be able to perform PDS software. NHTSA’s full summary ↓
Volvo filed this with NHTSA as a service bulletin dated Dec 13, 2023, received Jan 29, 2024, about the forward collision avoidance. It names 3 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVolvo Cars investigations have identified that the wrong part number has been assembled for the FLC2 and you will not be able to perform PDS software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| D10260A | Service bulletin | Dec 13, 2023 | 10249342 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 87 complaints with NHTSA since 2015. 42 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker…
2024 Volvo S60 · Electrical System · filed with NHTSA Aug 27, 2026 · ODI 11760181
The contact leased a 2024 Volvo XC90. The contact stated while driving at various speeds, the infotainment screen and instrument cluster went black with the message "Critical Error - Pull Over When Safe". The contact stated that the failure had occurred several times at various speeds. The contact pulled over and turned off the vehicle.
2024 Volvo XC90 · Electrical System · filed with NHTSA Mar 6, 2026 · ODI 11722469
The contact owns a 2024 Volvo S60. The contact stated that while attempting to park the vehicle in the garage, the vehicle rolled forward after releasing the accelerator pedal and the vehicle crashed into the garage door before the brake pedal was depressed. The Forward Collision Avoidance system failed to stop the vehicle.
2024 Volvo S60 · Forward Collision Avoidance · filed with NHTSA Oct 5, 2026 · ODI 11768989
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group4 other manufacturer communications filed against these Volvo models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 36048 | Service bulletin | Jul 31, 2025 | This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limi… |
| TJ31514.1.0 | Service bulletin | May 20, 2025 | this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a troubleshooting aid for t… |
| 37048 | Service bulletin | Sep 5, 2024 | This is a Technical Journal: Difficulty clearing SODx DTCs. put the car in usage mode "Driving" and continue the erasing process |
| TJ36048.2.0 | Service bulletin | Oct 31, 2023 | Alleged issues with Intellisafe functionality. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo D10260A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the D10260A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does D10260A cover?
The manufacturer filed it against 3 model years: 2024 Volvo S60, 2024 Volvo XC40, 2024 Volvo XC90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.