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Manufacturer communication · Service bulletin

Toyota bulletin T-SB-0011-25

What it saysWhen certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. NHTSA’s full summary ↓

Toyota filed this with NHTSA as a service bulletin dated Jan 23, 2025, received Feb 12, 2025, about the electrical system. It names 64 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key.

Manufacturer campaign id T-SB-0011-25 Kind Service bulletin Manufacturer date Jan 23, 2025 Received by NHTSA Feb 12, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
T-SB-0011-25Service bulletinJan 23, 202511014190PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 15 more on this site: 2021 Toyota Sienna, 2025 Toyota Tacoma, 2024 Toyota Tacoma, 2025 Toyota Tundra, 2024 Toyota Tundra, 2023 Toyota Tundra, 2022 Toyota Tundra, 2021 Toyota Tundra, 2024 Toyota Venza, 2023 Toyota Venza, 2022 Toyota Venza, 2021 Toyota Venza, 2025 Toyota bZ4X, 2024 Toyota bZ4X, 2023 Toyota bZ4X.

Also filed against model years this site has no page for: 2022 Toyota Redundant 86; 2023 Toyota Redundant 86; 2024 Toyota Redundant 86; 2025 Toyota Redundant 86; 2024 Toyota Redundant Land Cruiser; 2025 Toyota Venza Hybrid; 2023 Toyota Yaris; 2024 Toyota Yaris; 2025 Toyota Yaris.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 55 model years this bulletin names have filed 4,171 complaints with NHTSA since 2015. 508 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Toyota RAV4 Prime, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 39,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

I own a 2023 Toyota RAV4 XSE that currently has an active safety recall related to the instrument cluster/speedometer display going blank. My vehicle is experiencing this issue — the speedometer/instrument screen has gone completely blank, preventing me from seeing my speed, warning lights, or critical vehicle information while driving.

2023 Toyota RAV4 Prime · Electrical System · filed with NHTSA Feb 9, 2026 · ODI 11716664

The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that the vehicle was experiencing inaccurate fuel gauge readings. The contact stated while starting the vehicle, the fuel gauge reading displayed that the fuel tank was empty; however, while the contact was attempting to refuel the vehicle at the gas station, she became…

2021 Toyota Sienna · Electrical System · filed with NHTSA Jun 24, 2024 · ODI 11596197

The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2024 Toyota RAV4 Prime · Electrical System · filed with NHTSA Oct 27, 2026 · ODI 11774036

In depth: 2023 Toyota Corolla Cross electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

103 other manufacturer communications filed against these Toyota models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Toyota list.

NumberKindDatedNHTSA’s summary
26TC01Service campaignSep 8, 2026An electrical connection for the rear window defogger may not have been installed correctly during vehicle assembly. Overtime, this can caus…
T-SB-0050-26Over-the-air updateAug 19, 2026A head unit software update (version 8612G42397) is now available for 2026 model year RAV4 Hybrid, and RAV4 Plug-in Hybrid vehicles via OTA…
26TC02Service campaignJun 25, 2026After calibrating a trailer and using the Trailer Backup Guide feature, subsequent use of this feature may result in a “Trailer not detected…
T-TT-0803-26Service bulletinMay 21, 2026Some 26MY RAV4 HV/PHV vehicles with HU (head unit) versions 1136 or older may exhibit one or more of theintermittent conditions below: • No…
T-TT-0800-26Service bulletinMay 20, 2026Some 2026 RAV4 HV vehicles may display a Distance to Empty (DTE) that is higher than expected at initial fill-up. The DTE is computed using…
22TE09Warranty extensionMay 14, 2026Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36…
T-SB-0029-26Over-the-air updateApr 24, 2026A new head unit software update is available for 2023 – 2024 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles equipped with Toyota Mult…
T-SB-0021-26Service bulletinMar 18, 2026Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota T-SB-0011-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the T-SB-0011-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does T-SB-0011-25 cover?

The manufacturer filed it against 64 model years: 2025 Toyota 4Runner, 2025 Toyota Camry, 2025 Toyota Corolla, 2024 Toyota Corolla, 2023 Toyota Corolla, 2025 Toyota Corolla Cross and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.