Porsche bulletin No. 02-25
What it saysTechnical information for Need For Replacement of High-Voltage Battery On Vehicles Up to Model Year 2024: Observe Specified Procedure (02/25) NHTSA’s full summary ↓
Porsche filed this with NHTSA as a service bulletin dated Jan 5, 2026, received Mar 6, 2025, about the fuel/propulsion system — 4 documents under this number. It names 56 model years (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTechnical information for Need For Replacement of High-Voltage Battery On Vehicles Up to Model Year 2024: Observe Specified Procedure (02/25)
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| No. 02-25 | Service bulletin | Jan 5, 2026 | 11028368 | PDF, 1,065 KB |
| No. 02-25 | Service bulletin | Sep 10, 2025 | 11024023 | PDF, 879 KB |
| No. 02-25 | Service bulletin | Mar 1, 2025 | 11015151 | PDF, 85 KB |
| No. 02-25 | Service bulletin | Feb 25, 2025 | 11015164 | PDF, 702 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2026 Porsche 718 Cayman; 2021 Porsche Baby Seat Latch; 2022 Porsche Baby Seat Latch; 2023 Porsche Baby Seat Latch; 2024 Porsche Baby Seat Latch; 2023 Porsche Carrera; 2023 Porsche Carrera 4; 2023 Porsche Carrera 4 GTS; 2023 Porsche Carrera 4S; 2023 Porsche Carrera GTS; 2023 Porsche Carrera S; 2021 Porsche Cayman GT4; 2021 Porsche Cayman GTS; 2023 Porsche Edition 50 Year; 2021 Porsche Junior Seat; 2022 Porsche Junior Seat; 2023 Porsche Junior Seat; 2024 Porsche Junior Seat; 2021 Porsche Redundant Boxster; 2022 Porsche Redundant Boxster; 2021 Porsche Redundant Cayman; 2022 Porsche Redundant Cayman; 2023 Porsche Redundant Cayman GT4; 2022 Porsche Redundant Cayman GTS.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 32 model years this bulletin names have filed 410 complaints with NHTSA since 2015. 285 of them name Electrical System, Engine, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
In-car entertainment, transmissions controls, audio controls, climate controls (front and rear) , car will shut off without turning the key in off position, often times the vehicle will just terminate a call with no warning - no explantion, the rear camera on the screen in reverse show the rear of the car but it stays on for like 10…
2023 Porsche Cayenne · Electrical System · filed with NHTSA Jan 7, 2025 · ODI 11634723
The car is an electric car. I was driving on the highway and the car shut down completely leaving me without power steering, engine control error, electrical system error. I had to glide to the shoulder of the highway. Luckily traffic was light enough that I was able to get over on the highway and avoid getting hit by other vehicles.
2023 Porsche Taycan · Electrical System · filed with NHTSA Oct 18, 2026 · ODI 11771935
As I was making a turn onto another avenue, and accelerating to blend into traffic flow, dashboard messages suddenly appeared 1)"Engine control error, driving still possible, see dealer." 2)"Active lane keeping not available, driving still possible, service required" 3)"Adaptive Cruise Control not available, driving still possible…
2024 Porsche Cayenne · Fuel/Propulsion System · filed with NHTSA Jul 5, 2025 · ODI 11671298
In depth: 2020 Porsche Taycan electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group30 other manufacturer communications filed against these Porsche models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Porsche list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| WTL2 | Service campaign | Sep 1, 2026 | Porsche intranet posting for Campaign WTL2 – Replacing Electric Passenger Compartment Heater |
| WTL5 | Over-the-air update | Aug 24, 2026 | Porsche intranet posting for Campaign WTL5 Over-the-Air (OTA) Update– Reprogramming the high-voltage battery control unit (BMCe) |
| WTH1 | Over-the-air update | Aug 24, 2026 | Porsche intranet post for Campaign WTH1 Over-the-Air (OTA) Update - Reprogramming high-voltage central box (JX6) |
| WNM9 | Service campaign | Jul 9, 2026 | Re-Programming DME Control Unit (Workshop Campaign) |
| WTB0 | Service campaign | Jul 6, 2026 | Reprogramming the engine ECU to resolve fan blockage fault codes |
| No. D764 | Service bulletin | Feb 13, 2026 | Parts information for parts withdrawal involving the multi-purpose additive for gasoline. Part number is 00004320902. The vehicles affected… |
| No. D756 | Service bulletin | Jan 30, 2026 | Parts information for parts withdrawal involving the - Diagnosis Pump for Fuel System 958906243B and 958906243A. Vehicles affected are ones… |
| No. 52-25 | Service bulletin | Jan 5, 2026 | Technical information on a Warning Messages / Information Messages for Gasoline Particle Filter (OPF): Provision of Supporting Diagnostic In… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Porsche, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Porsche No. 02-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the No. 02-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Porsche warranty extension on file lists the ones Porsche has filed.
Which vehicles does No. 02-25 cover?
The manufacturer filed it against 56 model years: 2025 Porsche 718, 2024 Porsche 718, 2023 Porsche 718, 2022 Porsche 718, 2021 Porsche 718, 2025 Porsche 911 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.