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Manufacturer communication · Service bulletin · 2 brands

Nissan bulletin ITB09-063C

What it saysCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Apr 13, 2026, received Apr 29, 2026, about the structure. It names 75 model years across Nissan and Infiniti (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Nissan · Infiniti.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

Kind Service bulletin Manufacturer date Apr 13, 2026 Received by NHTSA Apr 29, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ITB09-063CService bulletinApr 13, 202611031720PDF, 355 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 68 model years this bulletin names have filed 1,938 complaints with NHTSA since 2015. 8 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Sensor on my handle and the key quit working over this past year my car has been at the service department for days and weeks at a time for the same issue dealership has check all setting they have changed the batter three times in the car and twice in they have changed the battery in the remote , i'm now told that they just changed the…

2017 Infiniti QX50 · Structure · filed with NHTSA Aug 31, 2020 · ODI 11352306

National Highway Traffic Safety Administration (NHTSA) U.S. Department of Transportation 1200 New Jersey Avenue SE West Department, Washington, DC 20590 SUBJECT: SAFETY COMPLAINT – STRUCTURAL PAINT DELAMINATION AND DEBRIS HAZARD • Vehicle: 2016 Infiniti QX80 • Paint Color: Pearl White (Paint Code: QAA) • Affected Area: Roof, hood, and…

2016 Infiniti QX80 · Structure · filed with NHTSA Oct 3, 2026 · ODI 11768655

Consistent popping noise from the rear and front of the vehicle which has progressively gotten worse. This issue has effect the overall safety of me family. When driving at rate of speed of about 40-45mph the truck starts to shake making it very hard to keep control. Most recently when making a turn I begin to hear a clicking noise.

2017 Infiniti QX80 · Structure · filed with NHTSA Oct 27, 2018 · ODI 11143085

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

18 other manufacturer communications filed against these Nissan models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB09-131CService bulletinApr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif…
ITB26-004Service bulletinMar 31, 2026FRONT FASCIA POPPING OUT NEAR HEADLAMP IF YOU CONFIRM The Front Bumper Fascia is detaching from the fender under the headlamp on one/or both…
NTB26-004Service bulletinJan 22, 2026METAL TICKING NOISE AT B-PILLAR IF YOU CONFIRM A metallic ticking noise is coming from the driver (LH) side and/or passenger (RH) side B-Pil…
ITB26-001Service bulletinJan 22, 2026METAL TICKING NOISE AT B-PILLAR IF YOU CONFIRM A metallic ticking noise is coming from the driver (LH) side and/or passenger (RH) side B-Pil…
ITB25-015Service bulletinDec 16, 2025DOOR MIRROR REVERSE TILT-DOWN FEATURE NOT WORKING PROPERLY SERVICE INFORMATION If the customer states that the door mirror tilt position do…
ITB21-021AService bulletinOct 6, 2025IF YOU CONFIRM The client states that either the rear hatch is inoperative, or the rear hatch closes after opening only a small amount, AND…
PD172, PMA55Service bulletinOct 1, 2025ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer An…
NTB25-029Service bulletinMay 29, 2025EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, th…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan and Infiniti, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan ITB09-063C a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ITB09-063C repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does ITB09-063C cover?

The manufacturer filed it against 75 model years across 2 brands (Nissan and Infiniti): 2024 Infiniti Q50, 2023 Infiniti Q50, 2022 Infiniti Q50, 2021 Infiniti Q50, 2020 Infiniti Q50, 2019 Infiniti Q50 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.