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Manufacturer communication · Service bulletin

Nissan bulletin NTB26-004

What it saysMETAL TICKING NOISE AT B-PILLAR IF YOU CONFIRM A metallic ticking noise is coming from the driver (LH) side and/or passenger (RH) side B-Pillar when driving the vehicle on various road surfaces. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Jan 22, 2026, received Feb 10, 2026, about the structure. It names 2 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

METAL TICKING NOISE AT B-PILLAR IF YOU CONFIRM A metallic ticking noise is coming from the driver (LH) side and/or passenger (RH) side B-Pillar when driving the vehicle on various road surfaces. ACTION Refer to the SERVICE INFORMATION in this bulletin to adjust the inner support of the affected B-Pillar. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

Kind Service bulletin Manufacturer date Jan 22, 2026 Received by NHTSA Feb 10, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
NTB26-004Service bulletinJan 22, 202611028685PDF, 752 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
BX8ZA—0.6 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 29, 2026. A part number is shown only where it matches Nissan’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2026 Pathfinder →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 73 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

8 other manufacturer communications filed against the Nissan Pathfinder under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
NTB09-131CService bulletinApr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif…
ITB09-063CService bulletinApr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certif…
PD172, PMA55Service bulletinOct 1, 2025ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer An…
NTB25-029Service bulletinMay 29, 2025EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, th…
NTB22-104AService bulletinApr 25, 2024DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of t…
NTB23-073Service bulletinOct 9, 2023GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The customer states they hear a gurgling / drip / drain noise from the moonro…
NTB23-061Service bulletinAug 21, 2023DELETION OF COWL TOP SIDE TRIM COVERS SERVICE INFORMATION Both driver (LH) side and passenger (RH) side Cowl Top Side Trim Covers…
NTB23-065Service bulletinAug 14, 2023NOISE FROM MOONROOF WHEN OPEN IF YOU CONFIRM Ticking / flutter / vibrating noise when the moonroof (sunroof) is open and the vehicle is…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan NTB26-004 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NTB26-004 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does NTB26-004 cover?

The manufacturer filed it against 2 model years: 2026 Nissan Pathfinder, 2025 Nissan Pathfinder. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.