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2020 Infiniti QX60

Gas

Small Sport Utility Vehicle 4WD
2 EPA-rated configurations
Data refreshed 2026-10-26

Safety Signal

92 / 100 from the NHTSA recall record

RecallsNHTSA campaigns 1

Complaints2 crash · 4 injured reported 24

Crash ratingNHTSA overall 5★

Fuel economybest combined, EPA 22 mpg

2027 2026 2025 2024 2023 2022 2020 2019 2018 2017 2016

The 2020 Infiniti QX60 is sold in the U.S. as a gas large SUV with 2 EPA-rated configurations. The most efficient version, the QX60 AWD, is EPA-rated at 22 mpg combined. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 24 complaints, most often about the power train. NHTSA crash-tested it at 5 stars overall.

Infiniti QX60 — photograph via Wikimedia Commons — Infiniti QX60 · Photo: Kevauto · CC BY-SA 4.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov

Configuration	Powertrain	Drive	Engine / motor	City	Hwy	Comb	Annual fuel*
QX60 AWD	Gas	AWD	3.5L 6-cyl	19	26	22	$3,750
QX60 FWD	Gas	FWD	3.5L 6-cyl	20	27	22	$3,750

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41542, 41540.

Emissions & certification

Source: EPA emission certificates

Configuration	Smog rating	Emission standard	Where it can be sold new	SmartWay
QX60 AWD, QX60 FWD	5 / 10	California LEV-III ULEV70 / Federal Tier 3 Bin 70	All 50 states (federal, all altitudes); California and states following California standards	—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body style	Crossover Utility Vehicle [CUV]
Doors	4
GVWR class	Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Engine Basics

Displacement

3.5 L

Fuel Economy

Fuel	Gasoline

Seating

Seat rows	3
Seating capacity	7 seats

Transmission

Drivetrain	4WD/4-Wheel Drive/4x4
Transmission	Continuously Variable Transmission (CVT)

Driver assistance

Standard: Anti-lock brakes, Automatic emergency braking, Backup camera, Blind-spot monitoring, Electronic stability control, Forward collision warning, Pedestrian automatic emergency braking

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim. Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada

Length	196.5 in
Width (body, without mirrors)	77.2 in
Height	68.5 in
Wheelbase	114.2 in
Track, front	65.7 in
Track, rear	65.7 in
Curb weight	4,517 lb
Weight distribution, front/rear	56/44

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here one configuration: 4-door SUV AWD. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Recalls (1)

Source: NHTSA recall database

▲high

Steering

14,276 vehicles 95% reported repaired

Problem Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment. Risk The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash. Fix Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Filed with NHTSAOwner letter PDF Remedy instructions PDF

NHTSA campaign 21V402000 reported May 27, 2021 Nissan North America, Inc. the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific QX60

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Infiniti publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

NHTSA VIN check →Infiniti’s own VIN lookup →

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Infiniti QX60, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

Owner complaints

Source: NHTSA complaint database

24complaints filed

2 involved a crash · 0 a fire · 4 injuries · 0 deaths reported

5.8 per 10,000 built · Infiniti reported 41,349 QX60 built (its Early Warning production report to NHTSA)

Filed per year: 2019: 1 · 2021: 2 · 2022: 3 · 2023: 3 · 2024: 3 · 2025: 9 · 2026: 3

Most-cited components

Unspecified 6

Power Train 6

Forward Collision Avoidance 4

Visibility/Wiper 4

Electrical System 4

Engine 3

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light appeared until after we parked.

Power Train Sep 8, 2026 NHTSA owner report · ODI 11762891

I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning.

Structure Feb 16, 2026 NHTSA owner report · ODI 11718264

Odometer Fraud. The contact purchased a 2020 Infiniti QX60. The contact discovered a mileage discrepancy after the purchase. Additionally, the transmission was jerking while the vehicle was being driven. The vehicle was a dealer sale. At the time of purchase, the mileage was 46,000.

Electrical System at 57,000 miles Oct 21, 2025 NHTSA owner report · ODI 11694793

My engine is making a knocking noise and wants to stall sometimes. Some other Nissan engines have recalls and I feel like it should include this engine. This is a 2020 and I still owe a lot of money. I should not be having major engine issues. Please look at this engine with the other recalls

Engine Jul 4, 2025 NHTSA owner report · ODI 11671244

The contact owns a 2020 Infiniti QX60. The contact stated that while driving on the highway at 65 MPH, the sunroof glass shattered without impact. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that there was no cause for the failure found.

Visibility/Wiper at 74,000 miles May 8, 2025 NHTSA owner report · ODI 11659816

While driving, the vehicle will sometimes think there’s an object (vehicle or something) close in front of me so the brakes will automatically engage, which slows down the vehicle. This is quite alarming as this has happened on several occasions, causing me to almost get hit from the rear.

Service Brakes Aug 2, 2022 NHTSA owner report · ODI 11477210

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

Configuration	Overall	Frontal	Side	Rollover	Rollover risk
SUV AWD	★★★★★	★★★★☆	★★★★★	★★★★☆	18%
SUV FWD	★★★★★	★★★★☆	★★★★★	★★★★☆	17%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning.

Service bulletins & campaigns

Source: NHTSA manufacturer communications

Communicationsfiled with NHTSA 88

Most recentmanufacturer date 2026-04-13

Kindsas classified by NHTSA 88 service bulletins

Most often about: Electrical System, Equipment, Power Train, Engine, Visibility/Wiper.

ITB09-063C Service bulletin
2026-04-13 · Structure — Body
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provide
ITB12-011R Service bulletin
2026-03-30 · Electrical System
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various secu
ITB23-023A Service bulletin
2025-02-20 · Electrical System
AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to tur
ITB19-024D Service bulletin
2024-09-19 · Air Bags
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
ITB17-060C Service bulletin
2024-05-21 · Electrical System
INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB13-052E Service bulletin
2024-05-20 · Electrical System
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006D Service bulletin
2024-05-20 · Electrical System
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029C Service bulletin
2024-05-20 · Electrical System
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

Code	What it means	Most often filed under	Where it appears
P0456 P0456 on Infiniti →	A very small leak in the evaporative emissions system.	Fuel/Propulsion System · Gas cap →	4 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

At the New York inspection station

Source: New York State DMV

New York inspections 2.9%

failed emissions

2,168 initial inspections of 2,109 vehicles.

Measure	The 2020 QX60	Every 2020 vehicle	Behind it
Failed the emissions check	2.9%	2.2%	2,163
Failed the safety inspection	1.5%	1.6%	2,168
Air-bag warning lamp stayed lit	0.32%	0.19%	2,168
Miles driven a year	10,454	9,980	odometer at inspection
Average odometer	65,607	62,630	odometer at inspection

New York’s emissions test on these model years is an on-board diagnostics check: it fails a car whose check-engine light is on or whose self-tests have not finished. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

QX60 by model year

all years, side by side →

Year Safety Recalls Complaints

2027 A 0 3 24 mpg 2026 A 0 10 24 mpg 2025 A 1 20 24 mpg 2024 C 3 20 23 mpg 2023 C 3 28 23 mpg 2022 B 2 23 23 mpg 2020 this page A 1 24 22 mpg 2019 B 2 39 Park outside 2018 B 1 38 Park outside 2017 D 3 68 Park outside 2016 B 2 29 26 mpg

Common questions about the 2020 QX60

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Infiniti QX60 have any recalls?

NHTSA has posted 1 recall campaign for the 2020 Infiniti QX60. The most serious on file is 21V402000, covering Steering. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Infiniti QX60?

NHTSA gave the 2020 Infiniti QX60 5 stars overall in its New Car Assessment Program tests — 4-star frontal crash, 5-star side crash, 4-star rollover. WhichTrim also grades it A (92/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2020 Infiniti QX60?

Across the 2 EPA-rated configurations of the 2020 Infiniti QX60, the best EPA combined figure is 22 mpg. Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2020 Infiniti QX60?

Transport Canada measured it at 196.5 in long, 77.2 in wide (body, without mirrors), 68.5 in tall, on a 114.2 in wheelbase. Curb weight: 4,517 lb. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Infiniti QX60?

Owners have filed 24 complaints with NHTSA about the 2020 Infiniti QX60, most often about unspecified, power train, forward collision avoidance. Of those, 2 involved a crash, 4 reported injuries. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2020 Infiniti QX60?

The EPA smog rating for the 2020 Infiniti QX60 is 5 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III ULEV70, Federal Tier 3 Bin 70 — which the table above lists per configuration.

Are there service bulletins for the 2020 Infiniti QX60?

The manufacturer has filed 88 service bulletins and related communications with NHTSA for the 2020 Infiniti QX60, most often covering electrical system, equipment, power train. The most recent is dated 2026-04-13. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2020 Infiniti QX60 do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Infiniti QX60 failed the emissions check on 2.9% of first inspections — higher than the 2.2% for every 2020 model-year vehicle inspected; and the safety inspection on 1.5% (every 2020 vehicle: 1.6%). The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

Data	Held	Source	What it covers — or what empty means
Fuel economy & configurations	2 configurations	EPA certification records	Every configuration the EPA certified for sale, with its own test figures.
Emission certificates	2 configurations	EPA emission certificates	Smog rating, standard and the sales area that decides where the car can be sold new.
Recalls	1	NHTSA recall campaigns	A complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints	24	NHTSA complaint database	Also complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings	2 tested	NHTSA NCAP	Only the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins	88	NHTSA manufacturer communications	Everything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations	none	NHTSA Office of Defects Investigation	No defect investigation has been opened.
Driver-assist crash reports	none	NHTSA Standing General Order 2021-01	No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA	9 fields	NHTSA vPIC, decoded from VIN patterns	What the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions	7 fields	Transport Canada, Canadian Vehicle Specifications	Length, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipment	none	Manufacturer press kit	We have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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