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2020 Infiniti QX80

Gas
Standard Sport Utility Vehicle 2WD
2 EPA-rated configurations
Data refreshed 2026-10-26
B
Safety Signal
89 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 2
Complaintsnone reporting a crash, fire or injury 6
Crash ratingNHTSA overall 4★
Fuel economybest combined, EPA 16 mpg
202720262025202420232022202120202019201820172016

The 2020 Infiniti QX80 is sold in the U.S. as a gas large SUV with 2 EPA-rated configurations. The most efficient version, the QX80 2WD, is EPA-rated at 16 mpg combined. NHTSA lists 2 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 6 complaints, most often about the forward collision avoidance. NHTSA crash-tested it at 4 stars overall.

Infiniti QX80 — photograph via Wikimedia Commons
Infiniti QX80 · Photo: Tokumeigakarinoaoshima · CC BY-SA 4.0 · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
QX80 2WDGasRWD5.6L 8-cyl142016$5,150
QX80 4WDGas4WD5.6L 8-cyl131915$5,500

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42300, 42301.

Emissions & certification

Source: EPA emission certificates
ConfigurationSmog ratingEmission standardWhere it can be sold newSmartWay
QX80 2WD, QX80 4WD3 / 10California LEV-III ULEV125 / Federal Tier 3 Bin 125All 50 states (federal, all altitudes); California and states following California standards—

Certified for all fifty states, so it can be registered new anywhere in the U.S.

The smog rating scores tailpipe pollutants other than greenhouse gases, 1 (worst) to 10 (best), and is comparable only within a model year. The standard is the federal bin or California tier the configuration was certified to. Both come from the EPA certificate behind the window sticker.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors4
GVWR classClass 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)

Engine Basics

Displacement5.6 L

Fuel Economy

FuelGasoline

Seating

Seat rows3
Seating capacity7 seats

Transmission

Drivetrain4WD/4-Wheel Drive/4x4
TransmissionAutomatic
Transmission speeds7

Driver assistance

Standard: Anti-lock brakes, Backup camera, Electronic stability control

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes the configurations we could identify rather than every trim. Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length210.2 in
Width (body, without mirrors)79.9 in
Height76.0 in
Wheelbase121.3 in
Track, front67.7 in
Track, rear68.1 in
Curb weight5,889 lb
Weight distribution, front/rear52/48

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here one configuration: AWD 4-door SUV. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Factory warranty running out?

The 2020 Infiniti QX80 is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (2)

Source: NHTSA recall database
○minor

Equipment

R26B1/2, P6A13/4
168,149 vehicles
Problem Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims." Risk An overloaded vehicle can increase the risk of a crash. Fix Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
NHTSA campaign 26V455000 reported Jul 15, 2026 Nissan North America, Inc. the full filing, and every vehicle covered →
▲high

Fuel System, Gasoline

R21A2, R21A3
24,140 vehicles 94% reported repaired
Problem Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail. Risk Fuel pump failure can cause an engine stall, increasing the risk of a crash. Fix Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
NHTSA campaign 21V373000 reported May 20, 2021 Nissan North America, Inc. the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific QX80

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Infiniti publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Infiniti QX80, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2020 Infiniti QX80

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

Find parts for this QX80 →

Owner complaints

Source: NHTSA complaint database
6complaints filed

0 involved a crash · 0 a fire · 0 injuries · 0 deaths reported

5.0 per 10,000 built · Infiniti reported 12,060 QX80 built (its Early Warning production report to NHTSA)

Filed per year: 2020: 1 · 2022: 2 · 2023: 1 · 2024: 1 · 2026: 1

Most-cited components

Forward Collision Avoidance 3
Unspecified 2
Vehicle Speed Control 1
Fuel/Propulsion System 1
Visibility/Wiper 1
Back Over Prevention 1

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver.
Service Brakes Apr 10, 2024 NHTSA owner report · ODI 11582054
While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level...
Visibility/Wiper Jul 25, 2023 NHTSA owner report · ODI 11534464
Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle.
Forward Collision Avoidance May 3, 2022 NHTSA owner report · ODI 11463241
The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Fuel/Propulsion System Jan 4, 2022 NHTSA owner report · ODI 11446157
The cruise control is very abrupted when engaging the resume feature. The cruise will cause the transmission to downshift and engine to rev above 5000 rpms for just a couple of MPH speed increase. I believe this a design flaw that could cause a driver to lose control of the car
Vehicle Speed Control at 2,500 miles Jul 5, 2020 NHTSA owner report · ODI 11337507

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Reported by Infiniti itself: 1 death-or-injury claim on this model year in its quarterly Early Warning reports to NHTSA (49 CFR 579.21): 1 injured, as claimed, not verified — about 8.3 per 100,000 built. Every QX80 model year, by year and system → Dated and by system, they are exhibit F of the defect dossier.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★☆★★★☆☆★★★★★★★★☆☆22%
SUV RWD★★★★☆★★★☆☆★★★★★★★★☆☆24%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Communicationsfiled with NHTSA 105
Most recentmanufacturer date 2026-04-13
Kindsas classified by NHTSA 105 service bulletins

Most often about: Electrical System, Equipment, Visibility/Wiper, Engine, Forward Collision Avoidance.

  • ITB09-063C Service bulletin
    2026-04-13 · Structure — Body
  • CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provide
  • ITB23-023A Service bulletin
    2025-02-20 · Electrical System
  • AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to tur
  • ITB19-024D Service bulletin
    2024-09-19 · Air Bags
  • DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
  • ITB22-020B Service bulletin
    2024-08-15 · Electrical System
  • TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. S
  • ITB22-017B Service bulletin
    2024-08-15 · Electrical System
  • DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on
  • ITB19-042E Service bulletin
    2024-08-15 · Electrical System
  • AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The AV control unit needs to be replaced. ACTION 1. Read and save the VIN. 2. Read and save the configuration. 3. Replace the AV control unit. 4. Reprogram the AV control unit. 5. Configure the AV control unit. 6. Write the VI
  • ITB19-029E Service bulletin
    2024-08-15 · Electrical System
  • TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT:  If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242.  See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device c
  • ITB23-015A Service bulletin
    2024-07-22 · Electrical System
  • DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConn

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

Diagnostic trouble codes on file

Source: NHTSA manufacturer communications and complaints

Codes documented against this model year in the federal record. A code appearing here does not mean this vehicle will set it — it means the code is part of this nameplate-year's documented history.

CodeWhat it meansMost often filed underWhere it appears
P0456
P0456 on Infiniti →
A very small leak in the evaporative emissions system.Engine · Gas cap →4 bulletins

Generic codes (the second character is 0 or 2) mean the same thing on every vehicle sold in the United States. Manufacturer-specific codes (1 or 3) mean whatever the automaker assigned, and no honest source can define them for you — which is why the ones here carry the evidence instead of a definition. A code is a link when enough separate federal documents name it across the catalogue to be worth a page of its own; the rest are listed here, where the vehicle is the context that makes them mean something.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Common questions about the 2020 QX80

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Infiniti QX80 have any recalls?

NHTSA has posted 2 recall campaigns for the 2020 Infiniti QX80. The most serious on file is 21V373000, covering Fuel System, Gasoline. 1 of them was filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. The manufacturer's own estimate for when a fix would be ready: Fall 2026. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Infiniti QX80?

NHTSA gave the 2020 Infiniti QX80 4 stars overall in its New Car Assessment Program tests — 3-star frontal crash, 5-star side crash, 3-star rollover. WhichTrim also grades it B (89/100) on its recall record, which is a different question from crash protection.

What is the fuel economy of the 2020 Infiniti QX80?

Across the 2 EPA-rated configurations of the 2020 Infiniti QX80, the best EPA combined figure is 16 mpg. Figures are the EPA's own, per configuration, and every one is listed above.

What are the dimensions of the 2020 Infiniti QX80?

Transport Canada measured it at 210.2 in long, 79.9 in wide (body, without mirrors), 76.0 in tall, on a 121.3 in wheelbase. Curb weight: 5,889 lb. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Infiniti QX80?

Owners have filed 6 complaints with NHTSA about the 2020 Infiniti QX80, most often about forward collision avoidance, unspecified, vehicle speed control. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

How clean is the 2020 Infiniti QX80?

The EPA smog rating for the 2020 Infiniti QX80 is 3 out of 10. That score covers tailpipe pollutants other than greenhouse gases, and it only compares vehicles within the same model year. It is certified for all fifty states, so it can be registered new anywhere in the U.S. Its configurations were certified to different standards — California LEV-III ULEV125, Federal Tier 3 Bin 125 — which the table above lists per configuration.

Are there service bulletins for the 2020 Infiniti QX80?

The manufacturer has filed 105 service bulletins and related communications with NHTSA for the 2020 Infiniti QX80, most often covering electrical system, equipment, visibility/wiper. The most recent is dated 2026-04-13. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurations2 configurationsEPA certification recordsEvery configuration the EPA certified for sale, with its own test figures.
Emission certificates2 configurationsEPA emission certificatesSmog rating, standard and the sales area that decides where the car can be sold new.
Recalls2NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints6NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings2 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins105NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA10 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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