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Manufacturer communication · Service bulletin · 3 brands

Stellantis bulletin S2623000041 REV. A

Stellantis filed this with NHTSA as a service bulletin dated Jun 19, 2026, received Jun 16, 2026, about the structure — 2 documents under this number: S2623000041 and 1 more. It names 43 model years across Jeep, Dodge and Chrysler (2017–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Dodge · Chrysler.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

Trouble codes it names: B197B B197C B197D all 3 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Jun 19, 2026 Received by NHTSA Jun 16, 2026 Components Structure, Electrical System First dated Jun 5, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2623000041 REV. AService bulletinJun 19, 202611034351PDF
S2623000041Service bulletinJun 5, 202611033895PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 43 model years this bulletin names have filed 7,643 complaints with NHTSA since 2015. 2,599 of them name Electrical System, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Chrysler Pacifica, the 211 owners who gave an odometer reading for Electrical System reported it at a median of 27,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the hatchback door would not close and lock securely. The contact stated that he attempted to close the hatchback door by using the key fob, by depressing the hatchback control panel inside the vehicle and the button on the hatchback door but it failed to close and…

2021 Chrysler Pacifica · Structure · filed with NHTSA Nov 26, 2021

The contact rented a 2025 Chrysler Pacifica Hybrid from Budget Car Rental (2176 Main St, Dunedin, FL 34698). The contact stated that while driving approximately 55 MPH, the contact believed that the vehicle was being tracked via Bluetooth throughout a trip from Florida to Kansas City to New York and back to Florida, as the vehicle was…

2025 Chrysler Pacifica · Electrical System · filed with NHTSA Aug 19, 2026

I am filing a safety defect complaint regarding a 2026 Dodge Charger Daytona (400V electric vehicle platform) that suffered a catastrophic high-voltage system shutdown at approximately 1,261 miles. The vehicle had charge remaining and was being prepared for charging when it experienced a forced EV system shutdown and would not restart.

2026 Dodge Charger · Electrical System · filed with NHTSA Feb 24, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

185 other manufacturer communications filed against these Stellantis models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
S2623000055Service bulletinSep 25, 2026Front Fascia Paint Peeling at Interface to Fender. Caused When There is no Gap Between Fender And Fascia, And the Fender Has a Metal Deforma…
114721Service bulletinSep 23, 2026APPLIQUE - FRONT DOOR
114509Service bulletinSep 14, 2026RAIL KIT – LUGGAGE AND REMOVABLE
114508Service bulletinSep 14, 2026RAIL KIT – LUGGAGE AND REMOVABLE
23-037-26Service bulletinSep 9, 2026Rearview Mirror Bracket Delamination Customers may experience the following: SYMPTOM: ● Rearview mirror has detached and is hanging from win…
23-041-26Service bulletinSep 3, 2026Missing All Weather Floor Mats Customers may comment on the following: SYMPTOM: ● Missing all weather floor mats This bulletin involves inst…
9100889Service bulletinAug 28, 2026SEAL, Sunroof, Interior Prior to replacing this part, please ensure the repair is due to issues other than water leaks. This seal is exclusi…
9100886Service bulletinAug 28, 2026Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, Dodge and Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis S2623000041 REV. A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2623000041 REV. A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S2623000041 REV. A cover?

The manufacturer filed it against 43 model years across 3 brands (Jeep, Dodge and Chrysler): 2026 Chrysler Pacifica, 2025 Chrysler Pacifica, 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.