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Manufacturer communication · Service bulletin · 3 brands

GM bulletin PIE0753H

What it saysThis engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Feb 27, 2025, received Mar 7, 2025, about the fuel/propulsion system. It names 28 model years across Chevrolet, GMC and Cadillac (2017–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.

Kind Service bulletin Manufacturer date Feb 27, 2025 Received by NHTSA Mar 7, 2025 Components Fuel/Propulsion System, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIE0753HService bulletinFeb 27, 202511015242PDF, 134 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
5080368Engineering Information - Information on Selective Battery Pack Replacement for Analysis0.2 hrs

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

GMC 6 model years

Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 25 model years this bulletin names have filed 3,023 complaints with NHTSA since 2015. 1,089 of them name Electrical System, Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2017 Chevrolet Bolt EV, the 26 owners who gave an odometer reading for Electrical System reported it at a median of 25,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

In the early morning hours of october 21st, around 3am, we were woken up by smoke/fire alarms. We started running around our home to identify the cause of the alarm. After about 5 minutes of searching inside the home and finding nothing, we realized that there was some smell of smoke coming from the garage and when the mudroom door which…

2019 Chevrolet Bolt EV · Electrical System · filed with NHTSA Oct 30, 2020

The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen.

2023 Cadillac Lyriq · Electrical System · filed with NHTSA Dec 11, 2024

On February 4, 2026, my wife drove to the bank, a trip of about 10 to 15 minutes, and turned off the car at the ATM. When she tried to leave, the vehicle wouldn't start. After a while, she opened and closed the door and locked and unlocked the car twice with the remote control, and the vehicle started and she was able to drive, but all…

2024 Chevrolet Blazer · Electrical System · filed with NHTSA Feb 5, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

74 other manufacturer communications filed against these GM models under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262558690-02Service campaignSep 23, 2026General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power…
N262558690Service campaignSep 16, 2026General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power…
N242452131-02EmissionsSep 11, 2026Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain 2023-2024 model year Chevrolet Colorad…
N262558690-01Service campaignSep 1, 2026Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whic…
N242452130-01Service campaignAug 4, 2026Certain vehicles may have a condition in which the Engine Control Module (ECM) does not sufficiently control fuel injector flow rate under c…
661.40Over-the-air updateMay 27, 2026• Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording…
N252516900-01EmissionsFeb 19, 2026Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whi…
N252516900EmissionsFeb 5, 2026Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition whi…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIE0753H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIE0753H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIE0753H cover?

The manufacturer filed it against 28 model years across 3 brands (Chevrolet, GMC and Cadillac): 2025 Cadillac Escalade, 2025 Cadillac Lyriq, 2024 Cadillac Lyriq, 2023 Cadillac Lyriq, 2025 Cadillac Optiq, 2025 Chevrolet Blazer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.