BMW bulletin B662419
What it saysREMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Sep 1, 2022, received Aug 19, 2019, about the equipment — 8 documents under this number. It names 106 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationREMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. Software error in the BDC (Body Domain Controller) module.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B662419 | Service bulletin | Sep 1, 2022 | 10225126 | not found |
| B662419 | Service bulletin | Dec 1, 2021 | 10206690 | not found |
| B662419 | Service bulletin | Sep 1, 2021 | 10204661 | not found |
| B662419 | Service bulletin | May 1, 2021 | 10200484 | not found |
| B662419 | Service bulletin | Dec 1, 2020 | 10186895 | not found |
| B662419 | Service bulletin | Dec 1, 2020 | 10186233 | not found |
| B662419 | Service bulletin | Aug 1, 2020 | 10179825 | not found |
| B662419 | Service bulletin | Jul 1, 2019 | 10164015 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themand 47 more on this site: 2022 BMW M, 2021 BMW M, 2020 BMW M, 2019 BMW M, 2018 BMW M, 2017 BMW M, 2016 BMW M, 2022 BMW X3, 2021 BMW X3, 2020 BMW X3, 2019 BMW X3, 2018 BMW X3, 2017 BMW X3, 2016 BMW X3, 2022 BMW X4, 2021 BMW X4, 2020 BMW X4, 2019 BMW X4, 2018 BMW X4, 2017 BMW X4, 2016 BMW X4, 2023 BMW X5, 2022 BMW X5, 2021 BMW X5, 2020 BMW X5, 2019 BMW X5, 2018 BMW X5, 2017 BMW X5, 2016 BMW X5, 2023 BMW X6, 2022 BMW X6, 2021 BMW X6, 2020 BMW X6, 2019 BMW X6, 2018 BMW X6, 2017 BMW X6, 2016 BMW X6, 2023 BMW X7, 2022 BMW X7, 2021 BMW X7, 2020 BMW X7, 2019 BMW X7, 2022 BMW Z4, 2021 BMW Z4, 2020 BMW Z4, 2019 BMW Z4, 2016 BMW Z4.
Also filed against model years this site has no page for: 2020 BMW 330E; 2019 BMW 540D; 2020 BMW 540D; 2022 BMW 540D; 2023 BMW 540D; 2020 BMW 550E; 2021 BMW 550E; 2016 BMW 740E; 2018 BMW B7 Alpina; 2019 BMW B7 Alpina; 2020 BMW B7 Alpina; 2021 BMW B7 Alpina; 2018 BMW C 400 X; 2021 BMW F 850 GS Adventure; 2017 BMW F800 R; 2018 BMW M850I; 2019 BMW M850XI; 2020 BMW R 1250 GS Adventure; 2021 BMW R 1250 GS Adventure.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 87 model years this bulletin names have filed 2,984 complaints with NHTSA since 2015. 1,669 of them name Engine, Electrical System, Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 BMW X5, the 19 owners who gave an odometer reading for Electrical System reported it at a median of 55,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
2019 BMW 430i xDrive Convertible (F33). The rear side window regulator and motor failed after water got in through the rear window into the window panel and motor. On October 14, 2026 the window first would roll down only slightly and then stop; later the same day it stopped moving entirely and is now stuck fully up — no movement at all…
2019 BMW 4 Series · Electrical System · filed with NHTSA Oct 20, 2026 · ODI 11772554
Without warning, the dashboard lights and indicators go dark. The vehicle can be stationary or in motion when it happens. I have contacted the dealer, fields Bmw, twice. The first time the service department replaced the battery on my remote key control, the second time service told me it was a known problem at Bmw and they were working…
2019 BMW X3 · Electrical System · filed with NHTSA Jan 20, 2020 · ODI 11300465
The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired.
2019 BMW X7 · Electrical System · filed with NHTSA May 12, 2025 · ODI 11660474
In depth: 2020 BMW M engine problems → · 2019 BMW X5 engine problems → · 2019 BMW X5 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group29 other manufacturer communications filed against these BMW models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B010122 | Service bulletin | Jan 21, 2026 | With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the foll… |
| B011323 | Service bulletin | Mar 12, 2025 | BMW of North America, LLC (BMW NA) has a nationwide settlement with the plaintiffs in the following class action: Brightk Consulting, Inc.… |
| B610124 | Service bulletin | Jan 6, 2025 | When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin. The noise typically sounds as tho… |
| B610615 | Service bulletin | Dec 18, 2024 | Washer Fluid Reservoir Rattles While Driving on Rough Roads. Rattling noises heard from vicinity of glove box. The windshield washer reservo… |
| B650121 | Service bulletin | Jun 12, 2024 | SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers. |
| B650421 | Service bulletin | Jun 4, 2024 | RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio (option code SA 693)… |
| B511520 | Service bulletin | Mar 21, 2024 | WIND NOISE FROM ENGINE BULKHEAD: A wind noise can be heard when driving at highway speeds from the area around the lower windshield. Imprope… |
| B640424 | Service bulletin | Mar 8, 2024 | 1. The center air vent on the left (a) is closed. All other air vents on the left side then only blow cold air intothe passenger area. OR… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B662419 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B662419 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B662419 cover?
The manufacturer filed it against 106 model years: 2023 BMW 2 Series, 2022 BMW 2 Series, 2021 BMW 2 Series, 2020 BMW 2 Series, 2016 BMW 2 Series, 2023 BMW 3 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.