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Manufacturer communication · Service bulletin

BMW bulletin B610124

What it saysWhen driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Jan 6, 2025, received Feb 1, 2024, about the equipment — 4 documents under this number. It names 8 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin. The noise typically sounds as though it is coming from the front right footwell area.

Kind Service bulletin Manufacturer date Jan 6, 2025 Received by NHTSA Feb 1, 2024 Components Equipment, Structure First dated Jan 4, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B610124Service bulletinJan 6, 202511013049PDF, 711 KB
B610124Service bulletinJul 10, 202411005233PDF, 1,524 KB
B610124Service bulletinFeb 26, 202410250894PDF, 370 KB
B610124Service bulletinJan 4, 202410249026PDF, 342 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
61 13 8 351 989——

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2024 5 Series →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 111 complaints with NHTSA since 2015. 3 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The car was purchased new in July 2023. On or about , while the car was parked the front license plate holder separated suddenly and unexpectedly from the front bumper of the car and fell to the ground. Incidental to the failure of the front license plate holder, the separation of the holder caused damage to the front bumper.

2023 BMW 5 Series · Structure · filed with NHTSA Apr 29, 2024 · ODI 11585838

The panoramic glass roof panel on this 2023 BMW 7 Series (G70 chassis) has suffered a severe structural perimeter material failure. A flush hairline stress fracture spontaneously appeared along the outer edge completely underneath the rubber weather-stripping track with zero road or debris impacts.

2023 BMW 7 Series · Structure · filed with NHTSA Sep 29, 2026 · ODI 11767834

The front doors release button are designed and placed on the car door which can open as soon as your knee unintentionally touches the button. This poses a risk of opening the doors while the car is in motion

2023 BMW i7 · Structure · filed with NHTSA Jan 23, 2024 · ODI 11567355

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

18 other manufacturer communications filed against these BMW models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B010122Service bulletinJan 21, 2026With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the foll…
B640124Service bulletinJun 17, 2024A drumming noise is heard when the air conditioning system is operating. Service parts are not yet available for this repair. This bulletin…
B650121Service bulletinJun 12, 2024SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B650421Service bulletinJun 4, 2024RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio (option code SA 693)…
B613233Service bulletinApr 16, 2024A small flap of sound insulation material may come into contact with some of the 12 V B+ cables at the remote B+ charging point terminal…
B640424Service bulletinMar 8, 20241. The center air vent on the left (a) is closed. All other air vents on the left side then only blow cold air intothe passenger area. OR…
B610321Service bulletinFeb 28, 2024SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles th…
B660324Service bulletinFeb 22, 2024A quality check showed that the Remote-Control Parking token was not activated in the current software for the vehicles affected.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B610124 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B610124 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B610124 cover?

The manufacturer filed it against 8 model years: 2024 BMW 5 Series, 2023 BMW 5 Series, 2024 BMW 7 Series, 2023 BMW 7 Series, 2025 BMW i5, 2024 BMW i5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.