Audi bulletin A9024002065960_4
What it saysThis bulletin provides information when the display is distorted due to a broken screen. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Jun 5, 2024, received Jul 2, 2024, about the electrical system — 2 documents under this number. It names 128 model years (2019–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information when the display is distorted due to a broken screen.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9024002065960_4 | Service bulletin | Jun 5, 2024 | 11002974 | |
| A9024002065960_4 | Service bulletin | Jun 5, 2024 | 11002905 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 87 more on this site: 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron, 2025 Audi Q5, 2024 Audi Q5, 2023 Audi Q5, 2022 Audi Q5, 2021 Audi Q5, 2025 Audi Q7, 2024 Audi Q7, 2023 Audi Q7, 2022 Audi Q7, 2021 Audi Q7, 2025 Audi Q8, 2024 Audi Q8, 2023 Audi Q8, 2022 Audi Q8, 2021 Audi Q8, 2025 Audi Q8 e-tron, 2024 Audi Q8 e-tron, 2025 Audi RS, 2024 Audi RS, 2023 Audi RS, 2022 Audi RS, 2021 Audi RS, 2025 Audi RS Q8, 2024 Audi RS Q8, 2023 Audi RS Q8, 2022 Audi RS Q8, 2021 Audi RS Q8, 2024 Audi RS e-tron GT, 2023 Audi RS e-tron GT, 2022 Audi RS e-tron GT, 2026 Audi S e-tron, 2025 Audi S3, 2024 Audi S3, 2023 Audi S3, 2022 Audi S3, 2025 Audi S4, 2024 Audi S4, 2023 Audi S4, 2022 Audi S4, 2021 Audi S4, 2020 Audi S4, 2025 Audi S5, 2024 Audi S5, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2020 Audi S5, 2025 Audi S6, 2024 Audi S6, 2023 Audi S6, 2022 Audi S6, 2021 Audi S6, 2025 Audi S7, 2024 Audi S7, 2023 Audi S7, 2022 Audi S7, 2021 Audi S7, 2025 Audi S8, 2024 Audi S8, 2023 Audi S8, 2022 Audi S8, 2021 Audi S8, 2025 Audi SQ5, 2024 Audi SQ5, 2023 Audi SQ5, 2022 Audi SQ5, 2021 Audi SQ5, 2025 Audi SQ7, 2024 Audi SQ7, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2025 Audi SQ8, 2024 Audi SQ8, 2023 Audi SQ8, 2022 Audi SQ8, 2021 Audi SQ8, 2025 Audi SQ8 e-tron, 2024 Audi SQ8 e-tron, 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2024 Audi e-tron GT, 2023 Audi e-tron GT, 2022 Audi e-tron GT.
Also filed against model years this site has no page for: 2025 Audi E-Tron GT.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 127 model years this bulletin names have filed 1,371 complaints with NHTSA since 2015. 626 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
BSG/alternator faulty. Started displaying “electrical malfunction!” Had to stop immediately before immediate shut down on road. Problem had been known on hybrid models of Audi specially larger models. Recall/TSB have been opened for those vehicles. Vehicle was inspected by dealership. No prior warning other than that immediate red warning
2023 Audi A3 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765831
Audi’s wireless charging pad in 2021–2024 A4/A5/Q5 models: •Overheats the phone •Triggers a thermal radio throttle •iPhone temporarily disables Bluetooth hardware •Audi MMI sees that and throws: “Bluetooth function is currently unavailable.” •Wireless CarPlay collapses because it needs Bluetooth + WiFi Direct •Audio goes dead along with…
2024 Audi A5 · Electrical System · filed with NHTSA Nov 25, 2025 · ODI 11701394
My 2023 Audi SQ5 Sportback's key fob stopped working, and when I took it into the Audi dealership they said that it is a known issue that if you don't unclog the drain (not sure where that is - was never told I needed to do so) then there can be leaks that affect the wiring and the Comfort Control Module, rendering the vehicle unusable.
2023 Audi SQ5 · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672326
In depth: 2020 Audi A4 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group1,336 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2083444_1 | Service bulletin | Sep 30, 2026 | This TSB prvoides informaiton when there is a distance warning + ACC is not available/Audi pre sense fault; DTC U101400, B203200. |
| TSB_2082223_5 | Service bulletin | Sep 30, 2026 | This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01). |
| TSB_2081477_7 | Service bulletin | Sep 30, 2026 | This bulletin provides an overview of the combined software updates for cluster 3; PPE/PPC. |
| TSB_2080988_4 | Service bulletin | Sep 30, 2026 | This bulletin provides information when the rear lid only opens/clolses slightly and then stops. |
| TSB_2080076_3 | Service bulletin | Sep 30, 2026 | This bulletin provides information when there is an engine warning lamp on; DTC P157000 is logged in the ECM. |
| TSB_2079976_3 | Service bulletin | Sep 30, 2026 | This bulletin provides information when there is occasionally audio output for entertainment when the vehicle is started. |
| TSB_2079975_3 | Service bulletin | Sep 30, 2026 | This bulletin provides informaiton when the sound output pauses automatically after starting the vehicle. |
| TSB_2079974_3 | Service bulletin | Sep 30, 2026 | This bulleitn provides informaiton when there is a translucent rectangle covering the center display. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9024002065960_4 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9024002065960_4 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9024002065960_4 cover?
The manufacturer filed it against 128 model years: 2025 Audi A3, 2024 Audi A3, 2023 Audi A3, 2022 Audi A3, 2025 Audi A4, 2024 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.