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NHTSA campaign 24V436000

2021–2023 Chrysler, Dodge, Jeep and Ram: back over prevention recall

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

minor1,033,433 vehicles affectedFMVSS 11191% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemChrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."RiskA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.FixDealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Reported to NHTSA Jun 13, 2024 by Chrysler (FCA US, LLC), owners notified Jul 9, 2024.

Which vehicles are covered

Source: NHTSA campaign 24V436000
Model yearClassSafety SignalRecalls on file
2021 Chrysler PacificaMinivanF8
2022 Chrysler PacificaMinivanF10
2023 Chrysler PacificaMinivanF14
2022 Chrysler VoyagerMinivanD5
2021 Dodge DurangoLarge SUVF8
2022 Dodge DurangoLarge SUVF7
2022 Jeep CompassCompact SUVC4
2023 Jeep CompassCompact SUVB2
2021 Jeep Grand CherokeeLarge SUVF16
2022 Jeep Grand CherokeeLarge SUVF24
2023 Jeep Grand CherokeeLarge SUVF23
2022 Jeep Grand WagoneerLarge SUVF9
2023 Jeep Grand WagoneerLarge SUVF7
2022 Jeep WagoneerLarge SUVF9
2023 Jeep WagoneerLarge SUVF8
2022 Ram 1500Large Pickup truckF16
2022 Ram 2500Pickup truckF12
2022 Ram 3500Pickup truckF12
2022 Ram ProMasterVanF8
2023 Ram ProMasterVanD5

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired91%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 24V436000 · the manufacturer calls it 66B, 79B

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.