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Manufacturer communication · Warranty extension · 2 brands

Stellantis warranty extension 100872

What it saysWarranty Newsletter Volume 10 Issue 9_ID D-23-04 Rev. NHTSA’s full summary ↓

Stellantis filed this with NHTSA as a warranty extension dated Oct 2, 2024, received Oct 3, 2024, about the electrical system. It names 3 model years across Jeep and Ram (2023–2024). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Warranty Newsletter Volume 10 Issue 9_ID D-23-04 Rev. E 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification

Trouble codes it names: B22A9 all 1 read from the document itself; NHTSA’s summary names none

One of the 432 warranty extensions and special-coverage programs on file — every make, with the term each runs to.

Kind Warranty extension Manufacturer date Oct 2, 2024 Received by NHTSA Oct 3, 2024 Components Electrical System, Service Brakes, Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
100872Warranty extensionOct 2, 202411008354PDF, 803 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Jeep 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 433 complaints with NHTSA since 2015. 185 of them name Electrical System, Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2024 Jeep Grand Cherokee, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van.

2023 Ram ProMaster · Electrical System · filed with NHTSA Nov 4, 2025 · ODI 11697448

Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude.

2024 Jeep Grand Cherokee · Structure · filed with NHTSA Feb 19, 2026 · ODI 11719003

The contact drives a company-owned 2023 Ram ProMaster 1500. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim was blocking the side view mirror, creating a hazard for the driver, because there was a limited side view while driving.

2023 Ram ProMaster · Structure · filed with NHTSA Apr 15, 2025 · ODI 11654837

In depth: 2024 Jeep Grand Cherokee electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

321 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
08-384-26Service bulletinOct 20, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
08-382-26Service bulletinOct 20, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
S2608000038Service bulletinOct 10, 2026High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
08-374-26Service bulletinOct 9, 2026R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® con…
08-371-26Service bulletinOct 8, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
9100926Service bulletinSep 30, 2026WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numb…
114732Service bulletinSep 29, 2026WIRING - BODY LEFT and WIRING - CHASSIS
114728Service bulletinSep 29, 2026WIRING - JUMPER

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep and Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis 100872 a recall?

No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 100872 repair free?

A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 100872 cover?

The manufacturer filed it against 3 model years across 2 brands (Jeep and Ram): 2024 Jeep Grand Cherokee, 2024 Ram ProMaster, 2023 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.