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Manufacturer communication · Service bulletin

Volkswagen bulletin V171806201781318

What it saysEngine Oil Consumption Measurement Instruction and Work sheet. NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Jun 20, 2023, received Jul 10, 2023, about the equipment. It names 58 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Engine Oil Consumption Measurement Instruction and Work sheet.

Kind Service bulletin Manufacturer date Jun 20, 2023 Received by NHTSA Jul 10, 2023 Components Equipment, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
V171806201781318Service bulletinJun 20, 202310238306PDF, 292 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the owners/service/other manual for the 2024 Arteon →

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Model years it names

Source: as the manufacturer filed them

and 18 more on this site: 2020 Volkswagen Passat, 2019 Volkswagen Passat, 2018 Volkswagen Passat, 2017 Volkswagen Passat, 2016 Volkswagen Passat, 2024 Volkswagen Taos, 2023 Volkswagen Taos, 2022 Volkswagen Taos, 2024 Volkswagen Tiguan, 2023 Volkswagen Tiguan, 2022 Volkswagen Tiguan, 2021 Volkswagen Tiguan, 2020 Volkswagen Tiguan, 2019 Volkswagen Tiguan, 2018 Volkswagen Tiguan, 2017 Volkswagen Tiguan, 2016 Volkswagen Tiguan, 2016 Volkswagen Touareg.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 58 model years this bulletin names have filed 7,129 complaints with NHTSA since 2015. 1,766 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Volkswagen Golf / GTI, the 145 owners who gave an odometer reading for Engine reported it at a median of 500 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The plastic oil pan at the bottom of the engine of my 2019 Volkswagen Tiguan 2.0t started leaking while I was on the highway, nearly stranding my family. It was very disappointing to see any vehicle using a fragile, unprotected plastic oil pan at the bottom of the engine, especially the Tiguan, which is marketed as a sport utility vehicle

2019 Volkswagen Tiguan · Engine · filed with NHTSA Dec 12, 2019 · ODI 11288668

Thermostat Sensor Failure causing check engine light P00B7. Vehicle not reading the correct engine temp causing cooling fans to run at 100% and drivability concern. Dealer diagnosed the repair as replacement of the Thermostat/Thermostat Housing quoted at $1,635. The vehicle has not been inspected by any other party other than dealership.

2017 Volkswagen Golf / GTI · Engine · filed with NHTSA Dec 26, 2023 · ODI 11561868

After noticing an oil leak and blue smoke in my 23 VW atlas, I took it to my local dealership in Tupelo, MS. I realized there was an open recall for the PCV Valve / Oil separator under code 10LP. However, the bad PCV valve also caused the timing chain cover to go bad. The dealership called me back and said VW would not cover this issue.

2023 Volkswagen Atlas · Engine · filed with NHTSA Jul 20, 2026 · ODI 11751639

In depth: 2024 Volkswagen Atlas engine problems → · 2022 Volkswagen Atlas engine problems → · 2021 Volkswagen Atlas engine problems → · 2019 Volkswagen Atlas engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

22 other manufacturer communications filed against these Volkswagen models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Volkswagen list.

NumberKindDatedNHTSA’s summary
SM 01-2024Service bulletinMay 1, 2024This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
VIN4APIN20240408Service bulletinApr 8, 2024Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04…
Circular 06H6Service bulletinMar 22, 2024Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo…
Dealer 06H6Service bulletinMar 21, 2024Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo…
V9123032070941_2Service bulletinMar 19, 2024Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctio…
VIN4APIN20240131Service bulletinJan 31, 2024Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04…
V9124012072698_1Service bulletinJan 17, 2024MIB2 MQB Composition & Discover Media Infotainment System Malfunctions
V4521012062957-4Service bulletinDec 18, 2023To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos a…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen V171806201781318 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the V171806201781318 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does V171806201781318 cover?

The manufacturer filed it against 58 model years: 2024 Volkswagen Arteon, 2023 Volkswagen Arteon, 2022 Volkswagen Arteon, 2021 Volkswagen Arteon, 2020 Volkswagen Arteon, 2019 Volkswagen Arteon and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.