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Manufacturer communication · Service bulletin

Volkswagen bulletin VIN4APIN20240131

What it saysCustomer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory… NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Jan 31, 2024, received Feb 6, 2024, about the equipment. It names 14 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states blower motor inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states seat belt won't retract

Trouble codes it names: P0442 P0462 P0463

Kind Service bulletin Manufacturer date Jan 31, 2024 Received by NHTSA Feb 6, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
VIN4APIN20240131Service bulletinJan 31, 202410249689PDF, 126 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the owners/service/other manual for the 2024 Arteon →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 14 model years this bulletin names have filed 2,156 complaints with NHTSA since 2015.

On the 2023 Volkswagen ID.4, the 12 owners who gave an odometer reading for Equipment reported it at a median of 13,477 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

39 other manufacturer communications filed against these Volkswagen models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Volkswagen list.

NumberKindDatedNHTSA’s summary
SM 01-2024Service bulletinMay 1, 2024This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
VIN4APIN20240408Service bulletinApr 8, 2024Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04…
Circular 06H6Service bulletinMar 22, 2024Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo…
Dealer 06H6Service bulletinMar 21, 2024Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo…
V9123032070941_2Service bulletinMar 19, 2024Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctio…
V9124032072988_2Service bulletinMar 11, 2024Infotainment message repeatedly appears. By confirming message several user setting are reset. Message something reoccurs.
SM 15-2024Service bulletinMar 5, 2024This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V9124032072988_1Service bulletinFeb 21, 2024Erroneous Infotainment message repeating. Update Infotainment programming.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen VIN4APIN20240131 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the VIN4APIN20240131 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does VIN4APIN20240131 cover?

The manufacturer filed it against 14 model years: 2024 Volkswagen Arteon, 2024 Volkswagen Atlas, 2023 Volkswagen Atlas, 2022 Volkswagen Atlas, 2024 Volkswagen ID.4, 2023 Volkswagen ID.4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.